Travel and Tourism

Domestic tourism - Answer Taking holidays and trips within your own country outbound tourism - Answer Travelling to a different country for a visit or holiday inbound tourism - Answer Visitors from overseas coming into the country Leisure travel - Answer Travelling to relax and enjoy yourself Day trips - going to visit an attraction and coming home the same day Short breaks - less than 4 nights away from home Holidays - a period of rest away from work 1 week or more Visiting...

Inter-relationship - Answer The reliance that one travel and tourism provider has on another, for example a hotel relies on an airline to transport people to the destination before they can use the hotel. Principals - Answer The major companies (or producers) within the travel and tourism industry. They are usually recognised globally and represent the highest earning companies within the sector. Chain of distribution - Answer The means by which products (package holidays in this ins...

What is a tourist? - Answer A tourist is a person who travels for pleasure to a counrty other than their own for a peroid of time that is longer than a day but less than a year What is domestic tourism? - Answer When a trip takes place within a travelers own country (It is sometimes known as a staycation) An example is a person from Leeds going to Brighton for the weekend. What is international tourism? - Answer When a traveler crosses one or more national boundaries, they are classi...

Why is customer service important? - Answer 1. it gives positive impression to present and future clientele. 2. It keeps customers willing to come back again 3. makes customers feel like they are the number one priority. What is customer service? - Answer It includes all direct and indirect contact with the customer in an organisation In what situations is customer service provided? - Answer 1. Providing information 2. Giving advice 3. Keeping records 4. Providing assistance 5...

what is a destination? - Answer The place where a journey finally ends. A physical space in which visitors spend at least one night and is made up of tourism products such as support services and attractions. What are the features of a destination? - Answer 1. A character of their own 2. Accessible location 3. Will have a TIC 4. Will have accommodation and catering 5. Will have a range of attractions 6. Will have shopping facilities for the visitor 7. will have enough parking spac...

tourist board - Answer an official organization that provides tourism information about travel, places of interest, where to stay, etc. of a country/ an area tourist information centre - Answer providing visitors to a location with information on the area's attractions, lodgings, maps, and other items relevant to tourism private sector - Answer the part of the economy that is not state controlled and is run by individuals and companies for profit. channels of communication - Answ...

Tourism - Answer The business of providing and marketing services and facilities for leisure travelers. The concept of tourism is of direct concern to governments, carriers, and the lodging, restaurant, and entertainment industries, and of indirect concern to virtually every industry and business in the world. It is the activities of people travelling and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes. Touri...

integrated resort - Answer major resort property that includes a hotel with a casino together with convention facilities, entertainment shows, theme parks, luxury retail and fine dining purpose-built resort - Answer been specifically designed and built for a reason MEDC - Answer more economically developed country LEDC - Answer Less Economically Developed Country mass tourism - Answer Large numbers of people visiting the same area. specialized tourism - Answer provisio...

Identify and explain why marketing and promotion is important to travel and tourism providers - Answer - increase sales, usage, profitability, market share and customer base - competitive advantage (expose the providers to more customers) - positive organisational and product image - increase customer satisfaction, brand loyalty and for repeat business -MARKET RESEARCH TECHNIQUES- primary market research - Answer eg. - self completion questionnaires - telephone surveys - internet ...

Leisure Tourists - Answer Tourists that visit for pleasure in their free time and engage in leisure-related activities, paid with their own economic resources. As they are on HOLIDAY. Leisure Tourists Examples - Answer Day trippers, Holiday takers, Short break & overnight visitors. Business Tourists - Answer High spending tourists that travel for attendance at conferences, sales trip & trade shows. They usually make extensive use of premium air fares and luxury hotel rooms. Bu...