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Cambridge International AS and A Level Travel and Tourism Coursebook
Sue Stewart, Fiona Warburton
2 documents
Best selling Travel and Tourism notes
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unit 4 p1,p2,m1 and d1
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unit 4 p1,p2,m1,d1
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Unit 5-Marketing Travel and Tourism Products and Services P1,P2,P3,M1M2,D1
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Unit 5 - Marketing Travel and Tourism Products and Services
 P1 - Outline the background and concepts of marketing
P2 - review the factors influencing marketing decisions using examples from different travel and tourism organisations 
P3 - describe the marketing mix of a selected travel and tourism organisation
M1 - Explain how factors have influenced marketing decisions in relations to a selected organisation
M2: Explain how the 4 Ps work together as a marketing mix in a travel and tourism orga...
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Unit 3 - The UK as a Destination P4 & M2
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Unit 3 - The UK as a Destination

P4 – Explain how internal and external factors affect UK inbound and domestic tourism

M2 – Analyse how three factors are currently affecting UK inbound and domestic tourism
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P3 - Customer Service
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BTEC Travel and Tourism - Unit 4 - Customer Service

P3

P3 asks learners to describe the skills required to meet the needs of customers in travel and tourism contexts.
Learners should cover communication skills, presentation, teamwork, business skills, selling skills and skills
needed to handle complaints. It is important that the descriptions relate to customer service skills in travel
and tourism contexts. A general description of customer service skills without relevant travel and tourism
ex...
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Unit 7 - European Destinations - P3, M2, D1 - Factors and Features (Paris and Malia)
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BTEC Extended Diploma Level 3 Travel and Tourism - Unit 7 - European Destinations

P3, M2, D1 - Distinction

Factors and Features - Paris and Malia Comparing Germany and Greece

The evidence for P3 could take the form of a written assessment or a presentation, seminar or exhibition. Learners are required to select two different types of leisure destinations, each in a different country in the European travel market and describe the factors and features that determine the appeal of the destinat...
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Unit 19: UK Visitor Attractions P4,M2,D1
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P4: Explain why visitor attractions are important to UK tourism
M2: Compare the importance of two different visitor attractions to the popularity and appeal of a destination or area
D1: Evaluate the contribution of a visitor attraction to the popularity and appeal of a destination or area

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Unit 8 - Long-Haul Travel Destinations - P4 M2 D2
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Unit 8 - Long-Haul Travel Destinations 

THIS WORK HAS BEEN MARKED AND ACHIEVED BY EXAMINER AT GRADE DISTINCTION 

P4 - describe features and facilities that contribute to the appeal of a selected long-haul destination for different types of visitors from the UK

M2 - assess the significance of different features and facilities on the appeal of a selected
long-haul destination for different types of visitors from the UK

D2 - evaluate how the selected destination has capitalised on its features ...
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Unit 13 Tour Operations P3, P4 & M3
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BTEC Travel and Tourism unit 13 tour operations
Outline how tour operators plan, sell, administer and operate a package holiday
programme, identifying commercial considerations. (p3)
Plan and cost a package holiday for inclusion in a tour operator’s programme (p4)
explain ways of maximising profitability during the different stages of planning, selling, administering and operating a package holiday (m3)
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P2,P3,M1,D1
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Outline the legal responsibilities of holiday rep in different holiday situations.

I will be explaining the roles played by holiday in creating a safe and healthy holiday environment. There are few hazards and risk that the reps have to identify to minimise the risk. The holiday rep needs to show care whiles working and be vigilant while working to keep an eye against danger.

M1
Introduction
In this part of the assignment I am going to select two types of representatives and I will produce a w...
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Unit 16 - Passenger Transport for Travel and Tourism P3
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Unit 16 - Passenger Transport for Travel and Tourism

THIS WORK HAS BEEN MARKED AND ACHIEVED BY EXAMINER AT GRADE MERIT

P3 - identify relationships between UK passenger transport networks and travel and tourism component industries

There are two parts of P3. The other can be found on my profile. This was group work so other members hold the rest of the work. I have done them both as a free download as all the work for P3 isn't there. 

If you have any questions or problems please feel free to...
Newest Travel and Tourism summaries
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HOSP 1010- Gaillard, Exam 1 Questions and Answers 100% Pass
- Exam (elaborations) • 17 pages • 2024 New
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HOSP 1010- Gaillard, Exam 1 Questions and 
Answers 100% Pass 
What is the symbol for hospitality? - Answer- a pineapple; symbol of welcome and 
friendship, 
What is the service distinction made up of? - Answer- intangibility, inseparability, 
perishability, and variability 
Intangilbility - Answer- can't be seen, tasted, felt, heard, or smelled before purchase 
Inseparability of Production and Consumption - Answer- Production of a service cannot 
be separated from its consumption by customers- ...
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Hosp 1010 Ch 1-6 Exam Questions and Answers 100% Pass
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Hosp 1010 Ch 1-6 Exam Questions and 
Answers 100% Pass 
________ are lodging facilities where the owner lives on premises or nearby and 
provides memorable, attractive accommodations and breakfast. - Answer- Bed and 
breakfast 
75% of car rental sales take place at: - Answer- airports 
A commitment to excellence should begin: - Answer- At the beginning of ones 
hospitality career 
A demand forecasting technique used to maximize room revenue is known as: - 
Answer- Revenue Management 
A guest is ...
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BTEC Travel and Tourism Questions and Answers
- Exam (elaborations) • 2 pages • 2024 New
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BTEC Travel and Tourism
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Revenue Management Final 2024 Questions & Answers | 100% Correct | Verified
- Exam (elaborations) • 6 pages • 2024 New
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This formula represents a buyers view of a sales transaction? - Perceived Value-Selling Price=Personal 
Profit 
Effective revenue managers use this to best develop and evaluate their organizations pricing and revenue 
management strategies and tactics. - Regular Strategy meetings 
A pricing system based upon a buyers view of product or service value - Value-based pricing 
Included in the Place portion of a hotel's marketing mix - Distribution channels 
Tasha's hotel sold 175 rooms last night a...
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TOUR 1P92 Midterm Flashcards Questions and Answers Graded A+
- Exam (elaborations) • 13 pages • 2024 New
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TOUR 1P92 Midterm Flashcards Questions and Answers Graded A+ 
- Tourism is integrally connected to distinctive place specific characteristics and is driven by people's desire to have an experience in, and form a relationship w/ unfamiliar places. 
- Tourism is all about the production and consumption of in-place experiences 
- The fundamental condition for the development of tourism in the first place is that travelers must have both the ability and the willingness to travel (there must be a de...
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Exam 1 Questions and Answers Fully solved 2024
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Exam 1 Questions and Answers Fully solved 2024 
Terms in this set (81) 
 
Original 
Tru is a new brand launched by Hilton to enter the upscale market. 
False 
 
 
 
The average number of rooms in a luxury hotel in the U.S. is about: 
A) 500-550 
B) 300-350 
C) 100-150 
D) 0-50 
B) 300-350 
 
 
 
To find a safe and high quality hostel, you want to check if the hostel is a member of the Youth Hostel Association (Hostelling International). 
True 
 
 
 
Which of the following is NOT a benefit of bei...
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1.06 Industry of Fun Exam Questions and Answers 2024
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1.06 Industry of Fun Exam Questions and Answers 2024 
Which characteristic would be considered an advantage of working in the hospitality and tourism industry for someone who enjoys change? 
Variety in daily tasks 
 
 
 
A group of restaurant owners have decided they want to merge their businesses into one business. They need to choose a business model that gives them legal protection that separates their personal assets from their business assets. They also need to have a board of directors to ...
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Business management 101 chapter 1-7 Questions and Answers 100% Pass
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Business management 101 chapter 1-7 
Questions and Answers 100% Pass 
Business - Answer- any activity that seeks to provide goods and services to others 
while operating at a profit. 
Entrepreneur - Answer- a person who risks time and money to start and manage a 
business 
Goods - Answer- tangible products such as computers, food, clothing, cars 
services - Answer- intangible products, such as education, health care, insurance, 
recreation, and travel and tourism. 
revenue - Answer- the total am...
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Hospitality Revenue Management final exam review Question & Answers
- Exam (elaborations) • 15 pages • 2024 New
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Hospitality Revenue Management final exam review Question & Answers 
 
 
What is the industry term used to describe the sum of prices paid by a business's customers? - Correct answer total revenues" 
 
"Historically, what concept have hospitality managers chiefly used to calculate their selling prices? - Correct answer costs" 
 
"What is an algebraic equivalent of the formula: Sales = Costs + Profit? - Correct answer profit=sales-costs" 
 
"What is the name for the net value achieved by b...
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RHM Content Exam 1
- Exam (elaborations) • 15 pages • 2024 New
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RHM Content Exam 1 
 
How is good service defined? What constitutes superior service? - meeting customers' needs 
in the way they want and expect them to be met; superior service is exceeding customers' 
expectations 
 
What are some challenges service businesses face when managing and marketing their products 
and services? - 1. The nature of the product is different 
2. Customers are more involved in the production process 
3. People are part of the product 
4. Its' harder to maintain quali...
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