You will then need to produce an A4 factsheet that analyses the effectiveness of current methods used to recruit and retain customers within the Richer Sounds company. Please include some images. (M2) Evidence required: An individual A4 factsheet

Use different techniques to identify perceived quality gaps for a selected service/product Checklist of evidence required: Individual leaflet

You are required to write an Information Guide of 400-600 words, which uses your analysis from Task 4a, to develop and explain at least 3 various options that the college might use to close any perceived gap in their services. Where appropriate please include images. (M3) Evidence required: An Information Guide (400-600 words)

You are required to write a Report of 400 – 600 words, which makes justified recommendations which your selected organisation, (that you used in Task 4a and Task 4b), could use to improve their relationship with a group of customers (students). To achieve this, you should demonstrate the ability to look at the situation from different points of view. Where appropriate please include images (D2) Evidence required: A individual Report (400-600 words)

You are required to research South Essex College’s website, and prepare a 5-7 minute PowerPoint Presentation explaining its effectiveness with regards to customer relationship management systems. (P5) To do this you should look at: • The information that it provides. • How it communicates with those who are interested in applying for courses. • Any other relevant information. Evidence required: A PowerPoint presentation

You are tasked with planning and constructing a 5-7 minute PowerPoint presentation, which describes the current techniques used by Richer Sounds to retain customers. Please include some images. (P3) Evidence required: A PowerPoint presentation.

1123 WORD essay on relationship marketing. P5

A LENGTHY 3357 word essay on relationship marketing p3 and p4.

A LENGTHY 2236 WORD ESSAY ON P1 AND P2.

Description of the development of the relationship marketing, transactional marketing, difficulties to attract new customers and stakeholders.