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Unit 12 - IT Technical Support Guide
If you are reading this, it's likely that you are an apprentice with better things to be working on than this notoriously long-winded topic. This document has been written to make completing this section as simple and as quick as possible, so you can finish this at distinction level without wasting too much time at work or at home. This document contains guides to all sections in Unit 12: P1: Explain the tools and techniques used for technical support P2: explain the impact of organisational p...
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If you are reading this, it's likely that you are an apprentice with better things to be working on than this notoriously long-winded topic. This document has been written to make completing this section as simple and as quick as possible, so you can finish this at distinction level without wasting too much time at work or at home. This document contains guides to all sections in Unit 12: P1: Explain the tools and techniques used for technical support P2: explain the impact of organisational p...