BTEC Travel and Tourism Unit 15 Working as a Holiday Representative part of P4 (Welcome Meeting) For P4 - Use social, costumer service and selling skills to deliver an arrival transfer speech, a welcome meeting and make a sale. For M2 - Demonstrate effective social, customers service and selling skills when delivering a transfer speech, welcome meeting and making a sale.

BTEC Travel and Tourism Unit 15 Working as a holiday representative Describe roles, duties and responsibilities of different holiday reps (P1) Outline the legal responsibilities of holiday representatives in different holiday situations (P2) Explain the role played by holiday representatives in creating a safe and healthy holiday environment (P3) Compare the roles, duties and responsibilities for one category of representative with two different tour operators (M1) Analyse how the current changi...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is a welcome meeting presentation, including welcome, introduction, accommodation, resort, local and safety information, and promotion of excursions and other services. Script for the presentation and welcome pack is available amongst my uploaded documents. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, an...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is a welcome pack created for the welcome meeting presentation, which is available amongst my uploaded documents. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must prov...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is the whole script for the welcome meeting presentation (available amongst my uploaded documents). For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group of holidaymakers, and make a sale to a holidaymaker. The transfer speech and welcome meeting can be simulated situations but should be to an audience. They must provide a welcome,...

Unit 15 - Working as a Holiday Representative Part of P4, M2, D2 It is an arrival transfer speech including welcome, introduction, safety and comfort on the coach, country info, transfer details, resort information and accommodation check-in. Welcome meeting is mentioned three times throughout the speech and drip selling excursions is included. For P4, learners must use social, customer service and selling skills to plan and deliver an arrival transfer speech and a welcome meeting to a group...

BTEC Level 3 Travel and Tourism - Unit 15 - Working as a Holiday Representative P2, P3 - Pass For P2, learners must outline the legal responsibilities of holiday representatives in different situations. Learners could be given different situations as case studies. There should be at least four different situations, constructed in such a way that between them the situations will have relevance to at least four different laws or regulations. Additionally, across the entirety of evidence for P2 t...

A Distinction* worth of work marked by an examiner. Unit 14 - Working as a Holiday Representative - Welcome Meeting Presentation The presentation will support your welcome speech. It includes: • plan of room layout • highlighted information: Heath & Safety, things to do at the resort etc... • excursion details • completed paperwork: invoice