Unit 29 - Understanding retailing D2 Assess the impact of different sales techniques and customer service in a selected organisation. BTEC Level 3 Extended Diploma

Unit 29 - Understanding retailing D1 Evaluate the distribution systems in delivering goods and services for a selected organisation. BTEC Level 3 Extended Diploma

Unit 29 - Understanding retailing M3 Explain the ways in which sales techniques and customer service have developed in retail organisations. BTEC Level 3 Extended Diploma

Unit 29 - Understanding retailing M2 Compare the methods used to distribute products and services. BTEC Level 3 Extended Diploma

Unit 29 - Understanding retailing M1 Compare the function of formats and locations in retailing. BTEC Level 3 Extended Diploma

Unit 29 - Understanding retailing P4 Identify the competitive factors in the retail environment a selected organisation faces. BTEC Level 3 Extended Diploma.

Unit 29 - Understanding retailing P3 Explain how focusing on the customer, by providing good customer service, is essential to retailing

Unit 29 - Understanding retail - P2 Explain the process of distributing goods through different channels from the manufacturer to the customer

Unit 29 - Understanding Retailing P1 Describe the structure and organisation of the retail sector