Caseworker Exam including part 1 of interview 85 Questions with Verified Answers,100% CORRECT

Caseworker Exam including part 1 of interview 85 Questions with Verified Answers A client has been unemployed for two years. She has tried to hold a job but has failed each time. She has come to you for help in securing employment. From your initial meetings with her, there are indications that she is not sincere about getting and keeping a job. Which one of the following is the best way to handle this situation? - CORRECT ANSWER Ask her opinion on why she has been unable to keep a job. You have been interviewing a client and now have enough information to make the necessary decisions. However, the client just will not stop talking and is repeating, in slightly different words, the information that he has already given you. Which one of the following is the best way to deal with this situation? - CORRECT ANSWER Thank the client for coming in. Tell him that his information has been very helpful and you will contact him if you need additional information. Martin Wilson failed to take proper precautions. His failure to take proper precautions caused a personal injury accident. Which one of the following best presents the information above? - Martin Wilson failed to take proper precautions that caused a personal injury accident. - Proper precautions, which Martin Wilson failed to take, caused a personal injury accident. - Martin Wilson's failure to take proper precautions caused a personal injury accident. - Martin Wilson, who failed to take proper precautions, was in a personal injury accident. - CORRECT ANSWER Martin Wilson's failure to take proper precautions caused a personal injury accident. Choosing among occupations in the field of human services is an important decision to make. Before actually deciding upon a human services job, people usually think about several possibilities. They imagine themselves in different situations, and in so doing, they probably think about their interests, goals, and abilities. Eventually, they piece all of this information together and make a choice. - CORRECT ANSWER . Of the 300 people working at a medical facility, 14% are clerks. How many workers at the medical facility are not clerks? Is it A.42 B. 86 C. 258 D. 286 - CORRECT ANSWER Since 14% are clerks, 86% (100% minus 14%) are not clerks. You must then convert 86% to its decimal value, 0.86, and multiply 300 by 0.86, to determine what 86% of 300 is (the number of workers at the medical facility who are not clerks). Since 300 x 0.86 = 258, the number of workers at the medical facility who are not clerks is 258 A person approaches you expressing anger about a recent action by your department. Which one of the following should be your first response to this person? - CORRECT ANSWER Listen and express understanding that he has been upset by your department's action. "The increasing demands upon our highways from a growing population and the development of forms of transportation not anticipated when the highways were first built have brought about congestion, confusion, and conflict, until the yearly toll of traffic accidents is now at an appalling level. If the death and disaster that traffic accidents bring throughout the year were concentrated into one calamity, we would shudder at the tremendous catastrophe. The loss is no less catastrophic because it is spread out over time and space." Which one of the following statements concerning the yearly toll of traffic accidents is best supported by the passage above? A. It is increasing the demands for safer means of transportation. B. It has resulted in increased congestion, confusion, and conflict on our highways. C. It does not shock us as much as it should because the accidents do not all occur together. D. It has resulted ma - CORRECT ANSWER It does not shock us as much as it should because the accidents do not all occur together. When an employeee has a complaint about his assignment, the action which will best help him overcome his difficulty is what? - CORRECT ANSWER take the problem to the person who gave him the assignment The primary function of the department of social services is to what? - CORRECT ANSWER grant aid to needy eligible persons A public assistance program objective should be designed to what? -provide for eligible persons in accordance with their individual requirements and with considerations of the circumstances they live in OR provide for eligible persons at a standard of living equal to that enjoyed while they were self-supporting - CORRECT ANSWER provide for eligible persons in accordance with their individual requirements and with considerations of the circumstances they live in It is often stated that it would be better to abolish the need for relief rather to extend the existing public assistance programs. This statement suggests that either - the support of the needy persons should be the responsibility of their own families rather than that of the government OR - attempts should be made to get rid of those forces in our social organization which cause poverty - CORRECT ANSWER The one of the following types of public assistance which is often described as a special privilege is which? - veteran assistance -aid to dependent children -vocational rehabilitation of the handicapped -old age -emergency assistance - CORRECT ANSWER veteran privilege The principle of SETTLEMENT holds that each community is responsible for the care of its own members and that communities should NOT bear the cost of the needy NON-residents. This principle is called what? - CORRECT ANSWER English Poor Law The FIRST form of state social security legislation developed in the USA was what? - CORRECT ANSWER workmen's compensation The plan for establishing a federal department with Cabinet status to known as the Department of Health, Education, and Welfare, was what? -vetoed by the President -disapproved by the Senate -rejected by both the senate and house of representatives - enacted (made into bill/law) during a past session of Congress -determined unconstitutional - CORRECT ANSWER enacted (made into bill/law) during a past session of Congress Census Bureau reports show certain definite social trends in our population. One of these trends which was a major contributing factor in the establishment of the federal old-age insurance system was the what? - decreasing number of legally responsible relatives who have been unable to assist the aged since the depression of 1929 - rate at which the number of americans living to 65+ is increasing -# of states which have failed to meet their obligations in the care of the aged - CORRECT ANSWER rate at which the number of americans living to 65+ is increasing The federal housing administration is the agency which does what? - provides federal aid - provides the construction of low-cost housing projects - insures mortgages - CORRECT ANSWER insures mortgages made by lending institutions for new construction or remodeling of old construction The explanation married women give most often for seeking employment outside the home is what? - CORRECT ANSWER supplement family income Of the following home conditions, which is most likely to cause emotional disturbance in kids? Lower family income OR disrupted family relationships - CORRECT ANSWER disrupted family relationship Labor legislation (laws), although primarily intended for the benefit of the employee, may aid the employer by what? - increasing his control over the immediate labor market OR - prohibiting government interference with operating policies OR - protecting him, through equalization of labor costs, from being under-cut by other employers - CORRECT ANSWER protecting him, through equalization of labor costs, from being under-cut by other employer When employment and unemployment figures both decline, the most probable conclusion is what? -the population has reached a condition of equilibrium OR -seasonal employment has ended OR -labor force has decreased OR -payments for unemployment insurance have been increased OR -industrial progress has reduced working hours - CORRECT ANSWER the labor force has decreased In evaluating the adequacy of an individual's income, a social service worker should place primary emphasis on what? - CORRECT ANSWER its purchasing power A person with an IQ of 100 has____________intelligence - CORRECT ANSWER approximately average While state legislatures differ in many respects, all of them are MOST NEARLY alike in what way? - CORRECT ANSWER method of selection of their members Power to pardon offenses committed against the people in the USA is vested (secured in possession ) in the? - CORRECT ANSWER President As distinguished from formal social control of an individual's behavior, an example of informal social control is that exerted by what? - CORRECT ANSWER public opinion The principal function of the jury in a jury trial is to decide questions of what? - CORRECT ANSWER fact Of the following rights of an individual, the one which usually depends on citizenship as distinguished from those given anyone living under the laws of the USA is the right to? - get public assistance - hold elective office -be accorded a trial by jury - CORRECT ANSWER hold an elective office The name of Thomas Malthus is most closely associated with a work on what? - CORRECT ANSWER population A chronic functional disease characterized by fits or attacks in which there is a loss of consciousness with a succession of convulsion is called what? - CORRECT ANSWER epilepsy The term "mores" refers to what? - CORRECT ANSWER social customs Disparity refers most directly to what? - CORRECT ANSWER difference the technical term used to express the ratio between mental and chronological age is called the what? - CORRECT ANSWER intelligence quotient In social services work, the disorganizing factors in a personal or familiar situation which prevent or hinder rehabilitation are called what? - CORRECT ANSWER liabilities whats the period called when mental abilities begin to go bad? - CORRECT ANSWER senility ____________ is to public assistance as citizenship is to_________ - CORRECT ANSWER Need, passport ____________is to home relief as public institutional care is to ___________ - CORRECT ANSWER direct relief, indoor relief __________is to "face sheet" as income is to_________ - CORRECT ANSWER case record, wages ______________ is to demography as man is to_____________ - CORRECT ANSWER social statistics, anthropology ____________ is to tuberculosis as Terman is to ___________ - CORRECT ANSWER Mantoux, intelligence test _____________is to dementia as feeblemindess is to _______________ - CORRECT ANSWER insanity, amentia Frustration is to _______________as________________is to relaxation - CORRECT ANSWER satisfaction, tension _____________ is to homocide as felony is to ____________ - CORRECT ANSWER Manslaughter, crime A person who knowingly brings a needy person from another state into NY for the purpose of making him a public charge, is guilty of what? - CORRECT ANSWER a misdemeanor Among the following needy persons, the one NOT eligible to receive veteran assistance is the what? - husband of a veteran, if living with the veteran OR - minor grandchild of a veteran, if living with the veteran OR -non veteran brother or sister of a veteran, if living with the veteran OR - incapacitated child of deceased veteran OR -stepmother or stepfather of a veteran, if living with the veteran - CORRECT ANSWER non-veteran brother or sister of a veteran, if living with the veteran The term state residence, as defined in the Social Welfare Law, means continuous residence within the state for a period of at least what time? - CORRECT ANSWER one year In order to be eligible for old-age assistance in this State, applicants must have resided continuously in the state prior to the date of application for what period of time? - CORRECT ANSWER no specific period Under the Social Security Act, public assistance payments do NOT provide for? - CORRECT ANSWER it does NOT provide for kids in foster homes Of the following, the distinguishing characteristics of a dependent child as defined in the Social Welfare Law, refer to a child who is what? - in the custody of, or wholly or partly maintained by an authorized organization of charitable, eleemosynary, correctional, or reformatory OR -in such condition of want or suffering or who is under such improper guardianship as to injure or endanger the morals of himself or others OR -between 16 and 18 years of age and solely dependent upon his parents for support and maintenance OR -under 16 years of age and deserted or abandoned by parents or other parents lawfully charged with his care OR -incorrigible or ungovernable and beyond the control of his parents or guardian - CORRECT ANSWER in the custody of, or wholly or partly maintained by an authorized organization of charitable, eleemosynary, correctional, or reformatory Recent adoption laws tend to place increased emphasis upon what? - CORRECT ANSWER social investigation of the home before adoption Any person or organization soliciting donations in public places is required to have a license issued by the what? - CORRECT ANSWER department of social services A person who, though himself, in good health, harbors disease germs which may be passed on to others is called a what? - CORRECT ANSWER carrier Diseases most commonly caused by certain working environments or conditions are known as what kind of disease? - CORRECT ANSWER occupational Proper use of the word carious would involve reference to what? - CORRECT ANSWER teeth The chemical agent which has been used to prevent the spread of typhus infection is what? - CORRECT ANSWER DDT A set of symptoms which occur together is called a what? - CORRECT ANSWER syndrome If a characteristics of a person were being studied by competent observers, it would be expected that their observations would differ MOST markedly with respect to their evaluation of the persons' what? - CORRECT ANSWER temperamental characteristics Although malnutrition is generally associated with poverty, dietary studies of population groups in the USA reveal what? - CORRECT ANSWER malnutrition is found among people with plenty of money for good food A medically trained person who treats mental diseases is called a what? - CORRECT ANSWER psychiatrist Of the following social agencies, the one which MUST rely MOST on short-contact interviewing is the what? - CORRECT ANSWER Of the following social agencies, the one which MUST rely MOST on short-contact interviewing is the what? -child guidance clinic -juvenile court -traveler's aid - social service exchange -hospital for crippled kids The organization which has as one of its primary functions the mitigation of suffering cause by famine, fire, floods, and other national calamities is the what? - CORRECT ANSWER American National Red Cross Proper handling of a case in which the applicant requires temporary congregate care would involve a referal initially to what? - CORRECT ANSWER one of the municipal shelters A recipient of relief who is in need of the services of an attorney but is unable to pay the customary fees, should generally be referred to the? - CORRECT ANSWER Legal Aid Society A person who is not satisfied with the action taken by the Department of Social Services on his application for old-age assistance may appeal to the State Department of Social Welfare for an impartial review and a FAIR HEARING. The final decision in such a hearing is made by the what? - CORRECT ANSWER State Commissioner of Social Welfare An injured workman should file his claim for workmen's compensation with the what? - CORRECT ANSWER Workmen's Compensation Board One of the institutions operated by the State Department of Social Welfare is the what? - State School for the blind, batavia or -state training school for boys, warwick or -state reconstruction home, west haverstraw - CORRECT ANSWER State Training for Boys, Warwick the type of insurance found MOST frequently among families such as those assisted by the department of social services is called what? - CORRECT ANSWER industrial Of the following items in the standard budget of the Department of Social Services, the one for which actual expenditures would be MOST constant throughout the year is what? -fuel -medical care -housing -clothing - CORRECT ANSWER housing The most frequent cause of "broken homes" is attributed to the what? - CORRECT ANSWER death of one or both spouses Foster home replacement is better than institutions because why? - CORRECT ANSWER foster homes provide a more normal enviroment Of the following, the category MOST likely to yield the greatest reduction in cost to the taxpayer under improved employment conditions is which? - home relief, including aid to the homeless or - aid to the blind or - aid to dependent kids or -old age assistance or - aid to the permanently disabled - CORRECT ANSWER home relief, including aid to the homeless One of the most common characteristics of the chronic alcoholic is what? - CORRECT ANSWER egocentricity Of the following factors leading toward the cure of the chronic alcoholic the most important is thought to be what? -removal of all alcohol from enivroment -development of personal adequacy (reasonableness) -social dissaproval -segregation from former companions -intensive supervision by parole officer - CORRECT ANSWER development of a sense of personal adequacy An interview is best conducted in private primarily because why? - CORRECT ANSWER the person will be less self-conscious An interviewer will be better able to understand the person interviewed and his problems if he recognizes that much of the person's behavior is due to motives which are what? - CORRECT ANSWER of which is unaware When an applicant for public assistance is repeatedly told that everything will be okay, the effect that can usually be expected is what? - CORRECT ANSWER He will doubt the interviewer's ability to understand and help with the problem While interviewing a client, it is preferable that the social service worker does what ? - CORRECT ANSWER take NO notes in order to impress the client, assuring him the social service worker will remember it all because he has the ability During an interview, a curious applicant asks several questions about the social service's worker's private life. As the interviewer, you should respond how? - CORRECT ANSWER Explain that your primary concern is with his problems, and talking about you own life will not be helpful An interviewer can best establish a good relationship with the person being interviewed by doing what? - CORRECT ANSWER showing a genuine interest in the person An interviewer's attention must be directed toward himself as well as toward the person interviewed. This statement means that the interviewers should do what? - CORRECT ANSWER Keep in mind the extent to which his own prejudices may influence his judgement More complete expression will be obtained from a person being interviewed if the interviewer can create the impression that what? - CORRECT ANSWER the person being interviewed is participating in a talk about his own problems A good technique for the reviewer to use in an effort to secure reliable data and to reduce the possibility of misunderstanding is to do what? - CORRECT ANSWER explain to the person being interviewed the information desired and the reason for needing it When an agency assigns its most experienced interviewers to conduct initial interviews with applicants, the most important reason for its actions is that what? - CORRECT ANSWER the applicant may be given an understanding of the purpose of the assistance program etc. As a social service worker conducting the FIRST interview with an applicant for public assistance you should do what? - CORRECT ANSWER Let him tell his own story while keeping him to the relevant fact An aged person is unable to produce immediate proof of age has made an application for old-age assistance. He states that it will take about a week to obtain the necessary proof and that he does not have enough money to provide meals for himself until then. It appears that he is in immediate need, he should be told what? - CORRECT ANSWER temporary assistance will be provided pending the completion of the investigation