Exam (elaborations)
NHA MAA Cert 2nd set|2023 LATEST UPDATE|GUARANTEED SUCCESS
- Module
- Institution
A new patient arrives at the reception desk while the MAA is assisting another patient on the phone with a scheduling question. Which of the following should the MAA take? Place the patient on hold while checking in the new patient; Make eye contact and nod her head to acknowledge the patient's ar...
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