Quality gurus Study guides, Revision notes & Summaries

Emotional Intelligence "Emotional intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships" Textbook Definition EI is the ability to perceive and: apply emotions to life's tasks -reason/understand emotions -express emotions -use emotions to facilitate thinking -manage emotions within oneself and -relationships Premise: People who are more sensitive to t...

Project Management Quality Management Questions and answers latest update Which of the following is not part of the generally accepted view of quality today? A. Defects should be highlighted and brought to the surface. B. We can inspect quality. C. Improved quality saves money and increases business. D. Quality is customer-focused. We can inspect quality. In today's view of quality, who defines quality? Customers Which of the following are tools of quality control? A. Sampling...

Change Control Board Group whose function is to review, approve or reject changes on the project as they relate to the various areas of the represented bussiness Change Control System Used to asses the impact and consequnces of requested changes on the project Contraints Factors that limits project options such as the number of people available, amount of time or money available to finish the job or other resources or assest issues 1. Close out any contracts w/ outside vendors 2. Deliver ...

I. Quality Management Methods (Chapters 5 & 6) Chapter 5 1. What is the total quality management philosophy? (Chapter Topic & Page Number: The Philosophy of TQM, 143-154; see also Table 5.3) a. It is a philosophy of total integration of the business to achieve the required result. 2. What are the five definitions of quality? (Chapter Topic & Page Number: Defining Quality, 135-136) a. Conformance to specifications – How well a product/service meet targets and tolerances defined by its de...

Formulary (4 pages) which includes the solvation of the example exam. Includes also a summarize of chapter 1 (quality definition) and chapter 3 (accuracy, precision and R&R analysis) - prof. dr. Matuschke

The equality movement can trace its roots back to medieval Europe, where craftsmen began organizing into unions called guilds in the late 13th century. What did these guilds do? - Develop strict rules for product and service quality. Which of the following quality gurus first acknowledged worker expertise and involved workers in continuous process improvement. - Dr. W. Edwards Deming Which of the following quality gurus is commonly associated with the Seven Basic Quality Tools - Kaoru Ishi...

Psychiatric Mental Health Nursing 4/15/20 Discussion Topics, Mohr-Chapter 1, Introduction to Psychiatric–Mental Health Nursing 1. After learning about mental illnesses in class, a classmate expresses her fear of developing a mental illness. She says to you, “I see a little bit of myself in every mental illness diagnosis we talk about. I am so afraid I may develop one of these diseases one day.” What are the elements of mental health? In what way do you meet these elements? The...

1. Symbols used within a typical flow-process chart include all of the following except: 2. Which of the following matches between quality gurus and the guru's philosophy is incorrect? 3. Outsourcing occurs when a firm moves work performed internally to another facility belonging to the same firm but in another country. 4. Which of the following is not a qualitative approach to forecasting? 5. Which of the following is not a perpetual measure of service? 6. The measures of quality used in ...

Quality Management Presentation is about definition of quality, quality and competitive advantage, customer-driven definitions of quality, consumer's perspective, dimensions of quality, service, producer's perspective, a final perspective, quality gurus, deming's 14 points, deming wheel, TQM, quality improvement and role of employees, quality circle, TQM philosophy, TQM view of quality, TQM demands, critical success factors of TQM, strategic implications of TQM, TQM in service companies, some...

PMP Certification Questions and answers, 100% Accurate, graded A+ Change Control Board - -Group whose function is to review, approve or reject changes on the project as they relate to the various areas of the represented bussiness Change Control System - -Used to asses the impact and consequnces of requested changes on the project Contraints - -Factors that limits project options such as the number of people available, amount of time or money available to finish the job or other resou...