Customer service Study guides, Revision notes & Summaries
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Unit 14 - Customer Service (Assignment 1) [DISTINCTION] P1 P2 P3 M1 M2 D1 D2
- Essay • 9 pages • 2023
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In this essay, I chose Tesco and Nike as my businesses. 
 
In this perfect essay, I wrote on the many approaches and methods that can be taken towards customer service, and the legalities that have to be followed, such as the GDPR. I then touched on the effects of these laws. 
 
I wrote on the improvements Tesco can make for their customer service and why they should take these. 
 
I made detailed points on the multiple methods that Tesco could use for customer service. Penultimately, I eval...
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Walmart Food/Safety Test Questions And Answers Real Quiz 2023
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Walmart Food/Safety Test Questions And Answers Real Quiz 2023 
What symptom requires a food handler to be excluded from the operation? Jaundice 
 
What should staff do when receiving a delivery of food and supplies? visually inspect all food items 
 
Single use gloves are not required when... washing produce 
 
what myst food handlers do when handling ready-to-eat food? wear single use gloves 
 
What symptom can indicate a customer is having an allergic reaction? wheezing or shortness of breath ...
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Test Bank for Retailing Management, 11th Edition by Michael Levy
- Exam (elaborations) • 420 pages • 2023
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Test Bank for Retailing Management 11e 11th Edition by Michael Levy, Barton Weitz and Dhruv Grewal. Full Chapters test bank included (Ch 1 to 18) 
 
SECTION I: THE WORLD OF RETAILING 
Chapter 1: Introduction to the World of Retailing 
Chapter 2: Types of Retailers 
Chapter 3: Digital Retailing 
Chapter 4: Multichannel and Omnichannel Retailing 
Chapter 5: Consumer Behavior 
 
SECTION II: RETAILING STRATEGY 
Chapter 6: Retail Market Strategy 
Chapter 7: Financial Strategy 
Chapter 8: Ret...
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TRL3707 ASSIGNMENT 1 SEMESTER 2 2023
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The Covid-19 pandemic brought significant disruptions to supply chains worldwide, leading 
to a renewed focus on the importance of inventory management, customer service 
strategies, and forecasting in grocery retail shops. The case study of Bidvest International 
Logistics (BIL) demonstrates how technology and digitization can enhance supply chain 
efficiency and transparency, providing valuable insights for grocery retailers. This assignment 
explores the role of inventory management in p...
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MAC2602 Assignment 2 (COMPLETE ANSWERS) Semester 1 2024 (703803) - DUE 2 April 2024
- Exam (elaborations) • 137 pages • 2024
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MAC2602 Assignment 2 (COMPLETE ANSWERS) Semester 1 2024 (703803) - DUE 2 April 2024 ;100% TRUSTED workings, explanations and solutions. for assistance Whats-App.......0.6.7..1.7.1..1.7.3.9............ Question 
1 
Correct 
Mark 2.00 out of 2.00 
QUIZ 
Which ONE of the following is NOT a strategic aim of corporate governance? 
(a) To reduce costs within the organisation to boost short-term profi tability. 
(b) To improve investor confi dence in the organisation. 
(c) To increase the organisation...
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Unit 14 investigating customer service achieved an distinction
- Other • 49 pages • 2022
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this coursework contains 1 assignment and I achieved a distinction, when paraphrasing it recommend using quill bot but u must also try rewording it. The business that I have included in this report is called Tesco and am comparing it to JD sports
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NCTI FINAL EXAM: PROGRESSION FIELD TECH 5- 6 TEST EXAM| LATEST UPDATE 2023/ 2024| Complete Solutions
- Exam (elaborations) • 38 pages • 2023
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NCTI FINAL EXAM: PROGRESSION FIELD TECH 5- 6 TEST EXAM| LATEST UPDATE 2023/ 2024| Complete Solutions 
 
1.	When determining a location for the EMTA in a business, make sure it can be plugged into an unswitched outlet 
i.	Answer: True 
 
2.	Which of the following is true regarding business class voice service installation? Choose all that apply. 
i.	Answer: Firmly establish with the customer and their telephone technician where the demarc (where the customer's responsibility starts and ends)...
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Test Bank for Customer Service Skills for Success ISE 8e Robert W. Lucas
- Exam (elaborations) • 231 pages • 2024
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Test Bank for Customer Service Skills for Success ISE 8e Robert W. Lucas
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MAC4863 Assignment 2 (QUALITY ANSWERS) 2024
- Exam (elaborations) • 21 pages • 2024
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This document contains workings, explanations and solutions to the MAC4863 Assignment 2 (QUALITY ANSWERS) 2024. For assistance call or us on 0.6.8..8.1.2..0.9.3.4.... Question 1 (25 marks) (This question comes from the Jan/Feb 2024 supplementary exam) 
Eagle Logistics (EL) was started many years ago when its founder Amir Singh, invested his retrenchment package into establishing the business. Amir has retired and handed over the business to his two sons, Hassan and Rohan. EL is a specialist in i...
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NRF CUSTOMER SERVICE EXAM (100 QUESTIONS AND ANSWERS)
- Exam (elaborations) • 19 pages • 2024
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NRF CUSTOMER SERVICE EXAM (100 QUESTIONS AND ANSWERS) 
1.	A good reason for creating an opening for discussion is to: 
•	Break down the customer's sales resistance 
•	Convince the customer how much you know about the product 
•	Get to know what the customer wants: Get to know what the customer wants
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