Happy customers Study guides, Revision notes & Summaries

OMIS 442 EXAM 2 ACTUAL QUESTIONS AND ANSWERS 2024 WITH COMPLETE SOLUTION What does PDCA stand for - Plan, Do, Check, Act Plan - A change aimed at improvement Do - Execute the change Study/Check - Study the results. Did it work? Act - Institutionalize the change or abandon or do it again FADE - Focus Analyze Develop Execute Juran's breakthrough Sequence - -Proof of the need -Project Identification -Organization for Breakthrough -Diagnostic Journey -Reme...

2024 WGU C483 - PRINCIPLES OF MANAGEMENT ACTUAL QUESTIONS AND ANSWERS WITH COMPLETE SOLUTION A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer Supply and demand Operations and logistics Outsourcing or insourcing Delivery of products or services Ans- Delivery of products or services What happens when an effective value chain is created? Choose 1 answer Profit margins are increased. A missi...

CUSTOMER OBSESSION ️ Every company gets thousands of customer feedback everyday. Tell me how you process them and were you successful with this approach in your company? ️ In my previous company, we used to take customer feedback from different resources and they were really too many to go through all of them. I asked the Tech Team to unify the feedback into one big pool and asked them to write an application which will give me the word cloud of the feedback text. Using that word clou...

MKTG-3340 Final Questions with complete solution 2024customer lifetime value - correct answer total revenues gained by a company over the lifetime of a consumer loyalty, sales, and profits - correct answer doesn’t hold up in the short-term, happens in the long-term what is the importance of satisfaction - correct answer unhappy customers will share their dissatisfied experience with other consumers over __% of unhappy customers will not do business with the company again - correct ans...

CHAPTER Version A I. True or _________ 1. _________ 2. _________ 3. _________ 4. _________ 5. known as suppliers. II. Write down the letter of the answer that best answers the question or completes the statement. _________ 6. The term VFR travel refers to: A. Visiting Friends and Relatives B. Very Frequent Reservations C. Very Favorable Restrictions D. Trick question: VFR refers to nothing _________ 7. Which of the following is not a sector of the travel industry? A. Corporate t...

WGU C483 Principles of Management - (Pre-Assessment) Industry and market analysis, competitor analysis, and social analysis are examples of which step in the strategic planning process? Analysis of external opportunities and threats Skilled management, positive cash flow, and well-known brands are examples of which component of the SWOT analysis? Strengths What denotes skills or expertise in an activity that constitutes the roots of competitiveness in an organization? Core competencies Ac...

LATEST Reading TEAS 7 (2024)- SET 1. Sometimes, your playful pooch might give a little nip to your hand or something else that shouldn't be bitten. To stop bad biting behaviors, you should attempt to redirect your dog's attention to an appropriate chew toy. You can do this by placing the toy in their mouth and praising them, causing your canine companion to associate chewing on the chew toy with positive emotions. Another step you can take to redirect biting behavior is to use biting deterren...

Green Belt Practice Exam Questions and Verified Answers| Grade A| 100% Correct (Latest 2024/ 2025 Update) Q: Which tool is most commonly used to map the complete sequence of activities, including customers and suppliers, an organization performs in order to produce and deliver its end product or service? A) Spaghetti diagram B) Functional block diagram C) SIPOC process map D) Process flow chart E) Value stream map Answer: E Q: Critical Path is determined by which o...

A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Delivery of products or services what happens when an effective value chain is created profit margins are increased industry and market, competitor analysis, and social analysis are examples of which step in strategic planning process Analysis of external opportunities and threats Skilled management, positive cash flow, and well-known brands are examples o...

BUAD 331 UTK Final Exam Questions and Answers Already Passed 1. In class we discussed amazons recent acquisition of whole foods. The strategy that seems the most plausible for amazon is: b. Selectively apply automation to help reduce costs and lower prices at whole foods 3. Two kinds of customers walk into grizzly fly fishing shop: college freshman taking a first time class and high end professionals with fishing experience, in order to deliver most value to each of these customers, j...