Customer service Study guides, Revision notes & Summaries
Looking for the best study guides, study notes and summaries about Customer service? On this page you'll find 27135 study documents about Customer service.
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NRF Customer service exam study guide 2023, Complete solutions
- Exam (elaborations) • 14 pages • 2023
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A good reason for creating an opening for discussion is to: 
 
• Break down the customer's sales resistance 
• Convince the customer how much you know about the product 
• Get to know what the customer wants - ANSWER Get to know what the customer wants 
 
Which of the following are appropriate reasons for following up with a customer? 
 
• You are curious whether a gift your customer purchased was well received 
• You finally located an item the customer asked for a while back 
• Y...
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NCTI FINAL EXAM: PROGRESSION FIELD TECH 2 - 3 TEST EXAM| LATEST UPDATE 2023 / 2024| Complete Solutions Field Tech II - III Conventional
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NCTI FINAL EXAM: PROGRESSION FIELD TECH 2 - 3 TEST EXAM| LATEST UPDATE 2023 / 2024| Complete Solutions 
 
Field Tech II - III Conventional 
 
 
What is one reason why broadband cable operators install fiber-optic cable in stages instead of changing the infrastructure all at once? - ANSWER Changing the infrastructure all at once would cause too many service disruptions. 
 
 
 
 
 
What is the difference between the fiber-to-the-node (FTTN) and fiber-to-the-...
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Course Careers Exam| Questions and Verified Answers| 100% Correct| Grade A (2023/ 2024 Update)
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Course Careers Exam| Questions and Verified Answers| 100% Correct| Grade A (2023/ 2024 Update) 
 
Q: What is the formula for predicting sales? 
Efficiency + Performance = Effectiveness 
 
Efficiency + Effectiveness = Performance 
 
Effectiveness + Performance = Efficiency 
 
 
Answer: 
Efficiency + Effectiveness = Performance 
 
 
 
Q: Who are you calling with your direct cold call outreach? 
Someone above or horizontal to your ideal buyer persona 
 
Someone below your ideal buyer persona 
 
Som...
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AUE2602 Assignment 2A (QUALITY ANSWERS) Semester 1 2024
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This document contains workings, explanations and solutions to the AUE2602 Assignment 2A (QUALITY ANSWERS) Semester 1 2024. For assistance call or us on 0.6.8..8.1.2..0.9.3.4..... PART A 
Question 1 
You are a trainee accountant assigned to the audit of DataTech, a data service provider company listed on the JSE. You have been assigned to review whether DataTech complies with the King IV Report on Corporate Governance for South Africa 2016, specifically with regard to the composition and functio...
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AUE2602 Assignment 2A (COMPLETE ANSWERS) Semester 1 2024 (881128) - DUE 4 April 2024
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AUE2602 Assignment 2A (COMPLETE ANSWERS) Semester 1 2024 (881128) - DUE 4 April 2024 ;100% TRUSTED workings, explanations and solutions. for assistance Whats-App.......0.6.7..1.7.1..1.7.3.9............ PART A 
Question 1 
You are a trainee accountant assigned to the audit of DataTech, a data service provider company listed on the JSE. You have been assigned to review whether DataTech complies with the King IV Report on Corporate Governance for South Africa 2016, specifically with regard to the c...
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Rise Up Customer Service and Sales Test Answered Correctly!!
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Rise Up Customer Service and Sales Test Answered Correctly!!
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Unit 14 Investigating customer service Learning Aim A
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This document contains all of the Learning Aim A p1,p2,M1,D1
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Test Bank for Essentials of Marketing, 18th Edition by Cannon Perreault
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Test Bank for Essentials of Marketing 18e 18th Edition by Joseph Cannon, William Perreault and E. Jerome McCarthy. Full Chapters test bank included (Ch 1 to 19) 
 
Chapter 1: Marketing's Value to Consumers, Firms, and Society 
 
Chapter 2: Marketing Strategy Planning 
 
Chapter 3: Evaluating Opportunities in the Changing Market Environment 
 
Chapter 4: Focusing Marketing Strategy with Segmentation and Positioning 
 
Chapter 5: Final Consumers and Their Buying Behavior 
 
Chapter 6: Busine...
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Rise Up Customer Service and Sales Exam Latest Update 2023-2024 Questions and Correct Answers Rated A+
- Exam (elaborations) • 9 pages • 2023
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Rise Up Customer Service and Sales 
Exam Latest Update 
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Rise Up Customer Service and Sales Exam Questions & Answers 100% Correct!
- Exam (elaborations) • 3 pages • 2024
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Rise Up Customer Service and Sales Exam Questions & Answers 100% Correct!Rise Up Customer Service and Sales Exam Questions & Answers 100% Correct!Rise Up Customer Service and Sales Exam Questions & Answers 100% Correct!Rise Up Customer Service and Sales Exam Questions & Answers 100% Correct!Rise Up Customer Service and Sales Exam Questions & Answers 100% Correct!Rise Up Customer Service and Sales Exam Questions & Answers 100% Correct!Rise Up Customer Service and Sales Exam Questions & Answers 10...
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