Hospitality Management
Hospitality Management
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Hospitality Management - Exam 2 Questions With Complete Solutions
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Until the 1830's, what were the principal reasons for water travel? correct answer: -Immigration 
-Trade 
-War 
 
Who is recognized as the inventor of cruising? correct answer: The Peninsula and Oriental Steam Navigation Company (P&O) 
 
When was P&O's first cruise? correct answer: 1844 around the Mediterranean 
 
First American cruise ship? correct answer: -Set sail in 1867 
-Called the Quaker City 
-Left in New York City and travelled to Europe and Middle East. 
 
White Star Cruiseline S...
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Hospitality Management Already Passed Exam Questions And CORRECT Answers
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Advantages to a career in leisure and recreation could include all of the following 
except....working with very large crowds over a short period of time 
Advantages to a career in leisure and recreation could include all of the following.....the 
opportunity to see professional and amateur sporting events or concerns on a regular basis 
enjoying the great outdoors 
having a set work schedule 
In-flight foodservice refers to.....food served onboard aircraft 
Sodexho's mission is to....create...
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Hospitality Management Exam 1 Questions And Complete Solutions
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Hospitality Management Exam 1 Questions And Complete Solutions
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Hospitality Management TOP Exam Questions And CORRECT Answers
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four factors that influence travelentertainment, purchase opportunities, climate for 
comfort, and cost 
five reasons why people travelrecreation, visits to friends/family, business, cultural 
reasons, or health issues 
ADAAmericans with Disabilities Act of 1990 
advertisingany paid form of non-personal presentation and promotion of ideas, goods, 
or services by an identified sponsor 
aesthetic pollutionthe spoiling or contamination of the natural beauty and features of an 
environment, due ...
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Hospitality Management UPDATED Test Questions And CORRECT Answers
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À-la-carte menuA menu on which each item carries its own price. 
AccessibilityThe ease with which guests can enter, leave, and utilize a property, also 
applies to the ability of guests in wheelchairs or needing other assistance to utilize a facility. 
Adjoining roomsTwo hotel rooms that are located next to each other, but not connected 
by a door. 
Airport hotelA hotel located near an airport, usually offering shuttle service to and from 
the airport, as well as meeting rooms, and early che...
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Hospitality Management Chapter 6 through 14 Exam 2023
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Hospitality Management Chapter 6 through 14 Exam 2023...
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Hospitality Management final exam with Complete Solutions
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behavioral school of management - ANSWER-management theorists who sought to develop better ways to motivate workers than the rules, systems, and wages proposed by the classical management theorists. 
 
classical school - ANSWER-a school of management thought in which workers are seen as rational people interested primarily in making money. This management approach addresses an employee's economic and physical needs, but not his or her social needs or need for job satisfaction. 
 
competitive be...
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Hospitality Management Exam 2 with Complete Solutions
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Lagest hotel chain number of locations - ANSWER-Best Western 
 
Largest hotel chain number of rooms - ANSWER-Marriott 
 
First Franchise in the US - ANSWER-Ritz Carlton 1907 New York City 
 
Management Contract in the US - ANSWER-Responsible for the rapid growth in the hotel industry since the 1970s 
 
Management Contracts are the basics 
 
Two organizations that rate hotel - ANSWER-American Automobile Association 
 
Mobile Travel Guide 
 
American Automobile Association - ANSWER-Uses diamond r...
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Hospitality Management-Exam 1 with Complete Solutions
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revenue per available room - ANSWER-the measure of how hospitality is peforming in the industry 
 
restaurant share of the food dollar - ANSWER-48% 
 
Characterization of hotels - ANSWER-full service, limited service, suite hotels, resort, conventional 
 
Service - ANSWER-a derivative product and occurs simultaneously with production. it is intangible 
 
Service considerations - ANSWER-word of mouth, technology 
 
The communication Loop - ANSWER-measures service expectations, emphasize info qual...
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Hospitality Facilities Management Final Exam Questions And Correct Answers
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Hospitality Facilities Management Final Exam Questions And Correct Answers
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