Hospitality Management

Until the 1830's, what were the principal reasons for water travel? correct answer: -Immigration -Trade -War Who is recognized as the inventor of cruising? correct answer: The Peninsula and Oriental Steam Navigation Company (P&O) When was P&O's first cruise? correct answer: 1844 around the Mediterranean First American cruise ship? correct answer: -Set sail in 1867 -Called the Quaker City -Left in New York City and travelled to Europe and Middle East. White Star Cruiseline S...

Advantages to a career in leisure and recreation could include all of the following except....working with very large crowds over a short period of time Advantages to a career in leisure and recreation could include all of the following.....the opportunity to see professional and amateur sporting events or concerns on a regular basis enjoying the great outdoors having a set work schedule In-flight foodservice refers to.....food served onboard aircraft Sodexho's mission is to....create...

Hospitality Management Exam 1 Questions And Complete Solutions

four factors that influence travelentertainment, purchase opportunities, climate for comfort, and cost five reasons why people travelrecreation, visits to friends/family, business, cultural reasons, or health issues ADAAmericans with Disabilities Act of 1990 advertisingany paid form of non-personal presentation and promotion of ideas, goods, or services by an identified sponsor aesthetic pollutionthe spoiling or contamination of the natural beauty and features of an environment, due ...

À-la-carte menuA menu on which each item carries its own price. AccessibilityThe ease with which guests can enter, leave, and utilize a property, also applies to the ability of guests in wheelchairs or needing other assistance to utilize a facility. Adjoining roomsTwo hotel rooms that are located next to each other, but not connected by a door. Airport hotelA hotel located near an airport, usually offering shuttle service to and from the airport, as well as meeting rooms, and early che...

Hospitality Management Chapter 6 through 14 Exam 2023...

behavioral school of management - ANSWER-management theorists who sought to develop better ways to motivate workers than the rules, systems, and wages proposed by the classical management theorists. classical school - ANSWER-a school of management thought in which workers are seen as rational people interested primarily in making money. This management approach addresses an employee's economic and physical needs, but not his or her social needs or need for job satisfaction. competitive be...

Lagest hotel chain number of locations - ANSWER-Best Western Largest hotel chain number of rooms - ANSWER-Marriott First Franchise in the US - ANSWER-Ritz Carlton 1907 New York City Management Contract in the US - ANSWER-Responsible for the rapid growth in the hotel industry since the 1970s Management Contracts are the basics Two organizations that rate hotel - ANSWER-American Automobile Association Mobile Travel Guide American Automobile Association - ANSWER-Uses diamond r...

revenue per available room - ANSWER-the measure of how hospitality is peforming in the industry restaurant share of the food dollar - ANSWER-48% Characterization of hotels - ANSWER-full service, limited service, suite hotels, resort, conventional Service - ANSWER-a derivative product and occurs simultaneously with production. it is intangible Service considerations - ANSWER-word of mouth, technology The communication Loop - ANSWER-measures service expectations, emphasize info qual...

Hospitality Facilities Management Final Exam Questions And Correct Answers