Radboud Universiteit Nijmegen (RU) • Master Marketing
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Summary for Consumer Behavior course at Radboud University, includes exam-relevant chapters from the book, the articles, and lecture notes.
Book: Hoyer, W.D., D.J. MacInnis and R. Pieters (2018), Consumer Behavior, 7e Edition, Boston, USA, Cengagelearning. [ISBN-number: 978-1-305-50727-2
Chapters 1,2,3,4,5,6,7,8,9,10, and 17
Articles:
Briñol, P., Rucker, D. D., & Petty, R. E. (2015). Naïve theories about persuasion: Implications for information processing and consumer attitude change. 
Fransen...
Summary of all the articles of the Marketing & Innovation course (Radboud University - 2018/2019) The following articles are included: Tripsas (1997), Hillebrand et al (2010), Workman (1993), Evanschnitzky (2012), Van Kleef (2005), Hauser (1993), Bitner et al (2008), Füller (2011), Lilien (2002), Gatzweiler et al (2017), Schweitzer & van Hende (2017), Schmidt & Calantone (2002), Berends et al (2013), Guiltinan (1999), Lee & O'Connor (2013), Golder & Tellis (1993), Sorescu et al (2003), Plouffe...
Summary of the book 'Consumer Behavior' of Hoyer, Macinnes and Pieters (7th edition), used for the course Consumer Behavior 2018/2019 (Radboud University). Chapter 1, 2, 3, 4, 5, 6, 7, 8, 9, 10 and 17 are included.
Summary of all the articles of the Consumer Behavior course (2018/2019). The following articles are included: Brinol et al (2015), Fransen et al (2015), MacInnis et al (1991), Hung et al (2017), Cacioppo et al (2018), Garnett et al (2014), Evans (2008), Evans and Stanovic (2013), Thaler and Sunstein (2008), Benartzi et al (2017) and Velema et al (2018).
Summary of all the articles of the marketing performance course 2018/2019. The following articles are included: Katsikeas et al. (2016), Homburg & Pflesser (2000), Kirca et al. (2005), Maignan & Ferrell (2004), Hillebrand et al. (2015), Rust (2004), Leroi-Werelds et al. (2014), Kumar (2018), Bart et al (2005), Palmatier et al (2006), Homburg et al. (2015), Haumann et al (2014), Homburg et al (2012), Verhoef & Leeflang (2009) and Hanssens & Pauwels (2016).
Summary chapter 1, 3, 4, 6, 7, 11, 12, 14
Summary of the book strategic brand management for the course international brand management. Writer of the book is Keller. It is from the chapters 1 till 13.
Through lecture 4, an initial understanding of customer value is presented. This summary incorporates class and slides notes along with a summary of the following literature (mandatory readings in the Marketing Performance Class):

- Assessing the value of commonly used methods for measuring customer value: a multi-setting empirical study – Leroi- Werelds et al (2014)
- Driving Customer Equity: Linking Customer Lifetime Value to Strategic Marketing Decisions- Rust et al (2001).

Literature rev...
Lecture 5 introduces the notion of customer value and elabortes on the different ways to manage it. This summary includes class and slides notes along with a summary of the important key intakes from the literature that is relevent to the lecture:

- The Customer Pyramid: creating and serving profitable customers - Zeithaml et al. (2001)
Managing the customer pyramid
- Are the drivers and role of online trust the same for all web sites and consumers? A large-scale exploratory empirical study - B...
This summary elaborates on Managing Customer Value (Lecture 6) which represents a follow-up on this concept which was brought up in Lecture 5. The summary includes class and slides notes along with a useful summary of the literature analyzed in this lecture. 
- Factors Influencing the Effectiveness of Relationship Marketing:
A Meta-Analysis- Palmatier et al (2006)
Basically all the material you need in mastering the lecture.