Juran Samenvattingen, Aantekeningen en Examens
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Certification CQPA PART 1,2,3,4 LATEST 2023
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Certification CQPA PART 1,2,3,4 LATEST 2023 
 
Part 1 
Part 1 
quality planning 
structured method of designing and establishing steps necessary to ensure that a product or service satisfies a customer. 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledg...
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ASQ Pre-Test. Q&A 2023
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Which of the following quality gurus is credited as the Father of Statistical Quality Control, or SQC? 
A. Walter F. Shewart 
B. Dr. W. Edwards Deming 
C. Joseph M. Juran 
D. Kaoru Ishikawa - Answer- A. Walter F. Shewart 
 
The factory system is a product of the Industrial Revolution in Europe. How was quality guaranteed during this era? 
A. By marking flawless goods with a special mark or symbol 
B. Through laborer skill and supplemented by audits and inspections 
C. Using statistical technique...
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ISEN 350 Test 1 – Bennett Questions & Answers 2024
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ISEN 350 Test 1 – Bennett Questions & Answers 2024 
 
 
Of the Eight Dimensions of Quality, two start with a "P". What are they? - ANSWER-Performance, Perceived Quality 
 
Of the Eight Dimensions of Quality, three are affect the life-cycle of the product. What are they? - ANSWER-Reliability, Durability, Serviceability 
 
Of the Eight Dimensions of Quality, one is although not pertinent to function, still very important. Which one is it? - ANSWER-Aesthetics 
 
Of the Eight Dimensions of Quali...
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ISEN 350 Test 1 – Bennett Questions & Answers 2024
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ISEN 350 Test 1 – Bennett Questions & Answers 2024 
 
 
Performance, Perceived Quality - ANSWER-Of the Eight Dimensions of Quality, two start with a "P". What are they? 
 
Reliability, Durability, Serviceability - ANSWER-Of the Eight Dimensions of Quality, three are affect the life-cycle of the product. What are they? 
 
Aesthetics - ANSWER-Of the Eight Dimensions of Quality, one is although not pertinent to function, still very important. Which one is it? 
 
Features - ANSWER-Of the Eight D...
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WGU C720 Operations and Supply Chain Management Pre-Assessment Questions and answers, 100% Accurate. VERIFIED. Conformance . (2024/25 exam UPDATES. APPROVED)
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WGU C720 Operations and Supply Chain 
Management Pre-Assessment Questions 
and answers, 100% Accurate. VERIFIED. 
Conformance 
1. A company makes rulers that are designed to be 20 cm in length with allowance ±0.1 cm. 
If the actual length of a ruler is 20.2 cm, which factor will the company use to judge the quality of the 
length of the rulers? 
Performance 
Features 
Conformance 
Serviceability 
Aesthetics 
Durability 
2. Which aspect of quality is demonstrated by a vehicle that h...
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Quality Management Final Exam Actual questions and answers | updated 2023/24
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Quality Management Final Exam Actual questions and answers | updated 2023/24 
 
Accuracy 
how the measured value are close to the target or true value 
Precision 
how the measured values are close to one another 
 
little scatter, measurement are to have high precision 
Juran Trilogy 
Joseph's model of quality: planning, control, and improvement. 
 
Joseph Juran 
developed 80/20 rule 
80% of the process problems are caused by 20% of the causes 
 
defined quality as "fitness for use" 
Phili...
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WGU C720 Operations and Supply Chain Management| All Unit Quizzes| All Modules Covered| More than 300 Questions and Verified Answers| Latest 2023/ 2024!!!
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WGU C720 Operations and Supply Chain 
Management| All Unit Quizzes| All Modules 
Covered| More than 300 Questions and 
Verified Answers| Latest 2023/ 2024!!! 
 
QUESTION 
Dr. W. Edwards Deming developed 14 points for the transformation of management. Which of 
the following is one of Deming's points? 
 
 
Answer: 
Eliminate management by numbers and management by objective 
 
 
 
QUESTION 
True or False. Joseph Juran asserted that quality is based on four components: quality 
improvement, ...
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OMIS 442 Exam 2 Latest Update Graded A+
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OMIS 442 Exam 2 Latest Update 
 
Graded A+ 
 
What does PDCA stand for Plan, Do, Check, Act 
 
Plan A change aimed at improvement 
 
Do Execute the change 
 
Study/Check Study the results. Did it work? 
 
Act Institutionalize the change or abandon or do it again 
 
FADE Focus 
 
Analyze 
Develop 
Execute 
 
Juran's breakthrough Sequence -Proof of the need 
-Project Identification 
-Organization for Breakthrough 
-Diagnostic Journey 
-Remedial Journey 
-Holding the gains 
 
Creative Problem Solv...
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Part I: CSSGB questions with correct answers
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Why is Six Sigma important in a business application? Correct Answer-organizations must stay profitable to remain in business, and Six Sigma is a powerful tool to that end. 
 
Which was the first documented organization to utilize Six Sigma as we know it today? Correct Answer-Motorola Inc 
 
What is the most common cause of a failed Six Sigma program in an organization? Correct Answer-Management's lack of commitment to real process improvement 
 
Who developed the concept of what we call statis...
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WGU C720 – Questions and Answers Latest 2022 Rated A
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WGU C720 – Questions and Answers 
Latest 2022 Rated A 
Why would the company use this check sheet? To develop a Pareto chart identifying the root 
causes of engine defects 
Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000 miles? 
Durability 
A quality improvement team is trying to illustrate to upper management how a process is varying 
over time as measurements are collected. 
Which two statistical process control (SPC) tools should the team use? Run char...
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