Customer journey Samenvattingen, Aantekeningen en Examens

Steps in Consideration (Buyers Journey) - Search, Email, Social Media Ads, Paid Content, Blogs, Video Steps in Purchase (Buyers Journey) - App Purchase, Store Purchase, Online Purchase Steps in Advocacy (Buyers Journey) - Forums, Social Media Mentions, Surveys, Reviews, Testimonials Steps in Loyalty (Buyers Journey) - Customer Support, Rewards Program, Newsletter/Blog Subsciber Steps in Awareness(Buyers Journey) - PR, Outdoor Ads, Print Ads, Online Ads, Radio/TV, Word of Mouth Mar...

Samenvatting voor het boek consumentengedrag de basis. ik heb niet alle hoofdstukken behandeld aangezien de ontbrekende niet relevant zijn. Ik heb ook toetsvragen beschiknbaar. Gebruikt voor de Kennistoets van orm Nhlstenden

Ik heb een samenvatting gemaakt van de cursus Sportmarketing30 (MAR30) van de opleiding Sportmarketing en Management (SMM). Hierin komen o.a. retail, retailtrends, marketingtrends, value proposition canvas, customer journey en marketingfunnel aan bod.

Summary of the 4 articles of week 1 of MCEV, for RUG-students. The summarized articles are: Haenlein, M. (2017), How to date your clients in the 21st century: Challenges in managing customer relationships in today’s world, Business Horizons, 60 (5), 577-586. Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69-96 Oblander, E.S., S. Gupta, C.F. Mela, R.S. Winer, and D.R. Lehmann (2020), The past, present ...

TEST BANK for Digital Marketing Strategy: An Integrated Approach to Online Marketing 3rd Edition by Simon Kingsnorth. All Chapters 1-22. (Complete Download). TABLE OF CONTENT Chapter 1: The foundati ons of digital marketing. Page : 2 Chapter 1: The foundations of digital marketing. Chapter 2: Understanding the digital ecosystem Page : 10 Chapter 3: Integrating digital into wider organization strategy Page : 13 Chapter 4: Understanding the evolving digital consumer Chapter 5: Barriers, considerat...

concept: Golden Thread - set of concepts/ideas that articulate UX design process; 1. UX design is a problem solving discipline 2. UX is a process 3. UX is a research-based discipline 4. Qualitative research is more insightful than quantitative 5. Flow is important to creating a pleasant experience 6. UX is a tool for minimizing risk of wasting time/money and of building poor quality product 3 types of design that go into high quality products - - functional design - aesthetic design - e...

Samenvatting Strategie 4: de digitale customer journey Inclusief notities uit de les Inclusies voorbeeldvragen voor het examen

Exam grade: 8.7. This summary contains all the discussed information of the lectures Digital Marketing and Metrics in 2023, including important information about the mandatory articles.

Target customers - Customers based on a predefined geographic boundary Market segmentation - Dividing a market through variables such as age, gender, education level, family size, occupation, income, and more Psychographic - Focus on the intrinsic traits the target customer has, such as values, personalities, interests, attitudes, conscious and subconscious motivators, lifestyles, and opinions Behavioral - The way customers go through their decision making and buying processes, includin...

LRM3702 Assignment 8 2023 (ANSWERS) QUESTIONS ANSWERED: QUESTION 1 Read the following news report and answer questions 1.1 and 1.2 that follows. SEVERAL HOSPITALS HIT HARD BY PUBLIC SECTOR STRIKE The ongoing public sector strike has had severe consequences for several major hospitals in three provinces. On Tuesday, doctors and nurses across these provinces faced significant challenges due to the strike. Protesters blocked access to the hospitals, making it extremely difficult for heal...