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Dijckmansnorah

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Chapter 3: Consumer buying behaviour

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This document explores how and why consumers make purchasing decisions. It describes the psychological processes, fallacies, motivation, and social influences that determine buying behavior, and explains the purchasing process from need to loyalty. It also shows how companies use these insights to develop effective marketing and brand communication.

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  •  • 11 pages • 
  • by dijckmansnorah • 
  • uploaded  2025
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Marketing – Chapter 2: The Marketing Environment (Lecture Summary)

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This document contains a complete and clearly structured summary of Chapter 2 about the marketing environment. It covers all influences and actors that influence marketing policy, including the internal, performance and external environment. In addition, the DESTEP factors, technological and environmental trends, political and legal influences, industry analysis and competition analysis are extensively explained. This summary provides a complete overview of all core concepts and is ideal for ex...

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  •  • 8 pages • 
  • by dijckmansnorah • 
  • uploaded  2025
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Marketing Principles and Practice – Chapter 1 (Lecture Summary)

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This document provides a structured summary of Chapter 1 on marketing principles and practice, covering foundational concepts such as the definition of marketing, market orientation, customer value, the marketing mix, and relationship marketing. It explains key distinctions like customers vs. consumers, sales vs. marketing, and acquisition vs. retention. The summary also includes insights on customer centricity, service-dominant logic, co-creation, CRM, and the broader societal impact of market...

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  •  • 6 pages • 
  • by dijckmansnorah • 
  • uploaded  2025
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Informatiesystemen (IS 1.3 – H1 D2) – Universiteit Antwerpen – Academiejaar onbekend – Uitgebreide leersamenvatting over definities, typologieën en strategische impact van informatiesystemen

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Dit document bevat een volledige samenvatting van hoofdstuk 1.3 over informatiesystemen, inclusief de technische en sociotechnische definities, de onderdelen van informatiesystemen en hun rol binnen organisaties. Het behandelt uitgebreid de typologieën op basis van de informatie-spiegel, integratieniveaus en andere soorten informatiesystemen zoals embedded systems en process control systems. Daarnaast wordt ook de strategische impact van informatiesystemen besproken aan de hand van onder meer h...

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  •  • 6 pages • 
  • by dijckmansnorah • 
  • uploaded  2025
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Inleiding Informatiesystemen & Beleidsinformatica – Hoofdstuk 1 (Samenvatting, theorie-uitleg en kernbegrippen)

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samenvatting van informatiesystemen gegeven door professor Jan Verelst en assistent Bruno De Winter voor richtingen TEW en HI(B) 1e bachelor syllabus Dit document behandelt de inleiding tot Informatiesystemen en Beleidsinformatica, met focus op het belang van IT, de digitale economie en de positie van beleidsinformatica binnen bedrijfskunde en informatica. Het bevat een volledige samenvatting van hoofdstuk 1, inclusief definities, voorbeelden, toegepaste concepten, en de situering van he...

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  •  • 9 pages • 
  • by dijckmansnorah • 
  • uploaded  2025
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