Unit AS 2 Managing Business Resources

A look at final accounts, why it is important to have them, key definitions, the income statement and statement of financial position.

A look at the key oral, written, numerical, non-numerical, verbal and non-verbal forms of communication.

A look at verbal, non-verbal, written and numerical communication.

How to ensure communication is effective and choosing the right method.

The benefit and disadvantages of using ICT within a company.

A comprehensive guide and summary of communication.

A booklet of organisational design.

A look at job enrichment, job enlargements, job rotation, empowerment, delegation, teamwork, quality circles and communication. Advantages and disadvantages are provided for each.

A look at McGregor's theory, Harzberg's Two Factor Theory, Taylor's Princples of Scientific Management,