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CHAA QUESTIONS WITH VERIFIED ANSWERS LATEST UPDATE 2023

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CHAA QUESTIONS WITH VERIFIED ANSWERS LATEST UPDATE 2023 Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an inpatient stay must cross two midnights to be paid for under Medicare part A? OIG - ANSWER Which program is responsible for protecting the integrity of the Hospital and Human Services (HHS) program by detecting and preventing fraud? 7 - ANSWER An effective compliance level has a minimum of how many levels? Creating standards of privacy - ANSWER Part o...

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CHAA QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023

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CHAA QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023 What act requires language barriers to be identified and accommodated? - ANSWER American with Disabilities Act (ADA) under Title III What does AIDET stand for? - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks Two ways of obtaining customer feedback - ANSWER Active and Passive What is active customer feedback? - ANSWER The provider requests information from the patient What is passive feedback? - ANSWER The p...

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CHAA PATIENT ENCOUNTERS QUESTIONS AND VERIFIED ANSWERS

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CHAA PATIENT ENCOUNTERS QUESTIONS AND VERIFIED ANSWERS New Patient - ANSWER Someone who has not received any services from the provider (or another provider of the same specialty or subspecialty who is a member of the same practice) within the past three years. Established Patient - ANSWER Patient who has seen a provider within the past three years. Referring Physician - ANSWER Physician who transfers care of a patient to another physician. Network - ANSWER A group of provider...

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CHAA Patient Access Level II QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023

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CHAA Patient Access Level II QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023 What is DAR stand for? - ANSWER Department Appointment Report What is the DAR used for? - ANSWER To see appointments on a specific date. You can check in appointments from here. Which services use the check in button? - ANSWER Scheduled services (CT, BD, US, Mam, etc.) How do you register a patient as confidential? - ANSWER In "encounter info" mark "private encounter" as yes. What is an appropri...

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CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023

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CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023 Customer service impressions are formed by the staff's ______ and _______ towards them. - ANSWER attitude and behavior _______ may be any patient, family member, visitor, physician, other hospital, personnel, third party payer, vendors, suppliers, etc. - ANSWER Customers Internal customers are people in other _______ , fellow ______, management, information services, etc. within the __________ who all work together in ...

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CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023

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CHAA Master QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023 Pre-Encounter refers to ________________________________________. - ANSWER Before the patient arrives at hospital. Encounter refers to ____________________________________________. - ANSWER The time while the patient arrives at the hospital. The responsibilities of the Access Representative are to: a. _______________ information b. appropriately identify the ________________ c. insure ___________________ for services ...

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CHAA Healthcare Values and Ethics QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023

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CHAA Healthcare Values and Ethics QUESTIONS AND VERIFIED ANSWERS LATEST UPDATE 2023 In a hospital setting, a caregiver must inform a patient there is no cure for the patient's disease. To avoid possibly causing serious psychological harm by telling the patient, "There is nothing else I can do for you," the caregiver tells the patient, "Although there is currently no cure for your disease, I will treat your symptoms and make you more comfortable. I will also keep you informed ...

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CHAA exam QUESTIONS WITH 100% VERIFIED SOLUTIONS

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CHAA exam QUESTIONS WITH 100% VERIFIED SOLUTIONS Medicare Two-midnight rule - ANSWER What is the CMS rule that states that an inpatient stay must cross two midnights to be paid for under Medicare part A? OIG - ANSWER Which program is responsible for protecting the integrity of the Hospital and Human Services (HHS) program by detecting and preventing fraud? 7 - ANSWER An effective compliance level has a minimum of how many levels? Creating standards of privacy - ANSWER Part of an eff...

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CHAA Exam QUESTIONS AND ANSWER

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CHAA Exam QUESTIONS AND ANSWER CHAA - ANSWER Certified Healthcare Access Associate NAHAM - ANSWER The National Association of Healthcare Access Management AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback - ANSWER occurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining an...

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CHAA EXAM MEDICARE QUESTIONS WITH 100% ANSWERS

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CHAA EXAM MEDICARE QUESTIONS WITH 100% ANSWERS Medicare - ANSWER The federal health insurance program for: − People age 65 and older − People of any age with end stage renal disease − Certain disabled people under age 65 Medicare Prefix A - ANSWER A - Primary wage earner Medicare Prefix B - ANSWER B - Entitled to benefits through spouse Medicare Prefix C - ANSWER C - Child Medicare Prefix D - ANSWER D - Widow Medicare Prefix D1 - ANSWER D1 - Widower Medicare Prefix W - ANSWE...

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