Servuction system Samenvattingen, Aantekeningen en Examens

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CHAPTER 5 THE SERVICE DELIVERY PROCESS
  • CHAPTER 5 THE SERVICE DELIVERY PROCESS

  • Tentamen (uitwerkingen) • 16 pagina's • 2022
  • CHAPTER 5 THE SERVICE DELIVERY PROCESSThe manner in which "operational competitiveness" is embraced by various service firms can be described by all the following stages except: (A) available for service. (B) marketing and operations. (C) journeyman. (D) distinctive competencies achieved. (E) world-class service delivery.Customers ultimately determine: (A) the type of demand. (B) the levels of marketing effectiveness and operational efficiency. (C) the cycle of demand. (D) the length of the se...
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Marketing Wilson CH 1-5, 7-10, 16, 18 Marketing Wilson CH 1-5, 7-10, 16, 18
  • Marketing Wilson CH 1-5, 7-10, 16, 18

  • Samenvatting • 32 pagina's • 2015
  • A detailed summary of the book, including chapter 1,2,3,4,5,7,8,9,10,16,18.
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