Rhlf Samenvattingen, Aantekeningen en Examens
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RH Zoo Report
- Essay • 20 pagina's • 2020
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For this course we had to do a research by observing certain touchpoints at the zoo. In my case the souvenir shop had to observed for the university of NHVT/BUAS.
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R&H Leadership & foundation
- Essay • 24 pagina's • 2019
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GRADE: 7,8!! 
An analysis of dierenpark Amersfoort, In which I have investigated whether the guest
experience, corresponds to the intended experience, which is the guest experience that the organization has in mind. On this matter I have recommended some changes for the zoo.