Itil 4 Samenvattingen, Aantekeningen en Examens

ITIL 4 Foundation Exam Questions And Answers 100% Pass

WGU C846 ITIL 4 Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. Value - correct answer The perceived benefits, usefulness, or importance of something. Customer - correct answer Defines the requirements for services. User - correct answer A person who uses the service. Sponsor - correct answer Authorizes budgets for services. Supplier - correct answer External partner who provides servic...

ITIL 4 Foundation Practice Exam with Rationale Questions And Answers Already Passed

PESTLE (list) - Answer Political Economic Social Technological Legal Environmental 4 dimensions of service management - Answer organizations & people information & technology partners & suppliers value streams & processes components of the service value system - Answer inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output:

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ITIL (Information Technology Infrastructure Library) - correct answer A best practice guidance for IT service management. Origin of England in the late 1980s. itSMF (IT Service Management Forum) - correct answer The itSMF is a global non-profit organization that supports IT service management, particularly through publications in the ITSM Library series. AXELOS - correct answer The organization responsible for developing and managing a portfolio of best practice methodologies, including IT...

ITIL 4 Exam Questions & Answers 2024/2025 Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services Service Management - ANSWERSA set of specialized organizational capabilities for enabling value for customers in the form of services Output - ANSWERSTangible or intangible deliverable of an activity Outcome - ANSWERSResult for a stakeholder produced by one or more outputs. Cost - ANSWERSAmount or money sp...

ITIL 4 Foundation Practice Exam with Rationale | Latest 2024/25 | RATED A+

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