Hospitality experience Samenvattingen, Aantekeningen en Examens

What does LAST stand for in the crew recovery guide? L-Listen Attentively A-Apologize while demonstrating understanding S-Solve the problem-Make it right T-Thank the guest What does the L in the guest recovery guide stand for? Listen Attentively Brainpower Read More Previous Play Next Rewind 10 seconds Move forward 10 seconds Unmute 0:03 / 0:15 Full screen What does the A in the guest recovery guide stand for Apologize while demenstrating understanding Wh...

McDonalds Crew Trainer Test Questions and Answers Already Passed What is the holding time for French Fries? 7 Minutes What are the four steps to Customer Recovery? A. Listen B. Apologize C. Solve D. Thank What is the target cash to present time for DT orders? 45 Seconds What is the proper way to shake fries? Two hands lift out of vat and shake After how long do you shake fries when they're cooking? 30 Seconds How long should dishes soak in compartment #3 before removal? 1 Minute How many ...

1.06 Industry of Fun Exam Questions and Answers 2024 Which characteristic would be considered an advantage of working in the hospitality and tourism industry for someone who enjoys change? Variety in daily tasks A group of restaurant owners have decided they want to merge their businesses into one business. They need to choose a business model that gives them legal protection that separates their personal assets from their business assets. They also need to have a board of directors to ...

Tell me about yourself? - Answer-Hi my name is Regan Sauls, I live in Chicago Il. I have been a flight attendant for almost 5 years now, and have a total of 11 years working in the hospitality and customer service industry. It has always been my dream to be a flight attendant for Delta Air Lines, and I am very excited to have the opportunity to be a part of this interview process. I enjoy being on the go, and love that each day as a flight attendant there is always the opportunity for something ...

Samenvatting met beantwoordde en mogelijke toetsvragen

Career Clusters - ️️Established by the United States government that consists of 16 groups created to aid vocational educators, who may be overwhelmed by the variety of potential careers and can benefit from a system of summary; The government has developed extensive paperwork for each group; often vocational teachers will administer questionnaires to students to help assist students -- groups: agriculture and natural resources; arts/audio/video tech and communications; architecture and cons...

Intro To Hospitality Management - Food and Beverage Operations (Chapter 5) verified already passed Food and Beverage - correct answer is a term the hospitality industry uses to refer to all food and beverage needs for an event, dining experience or general catering. The food and beverage department within a hotel consists of many areas and personnel that cater to internal or external guests. Food and Beverage Director's Skills and Responsibilities - correct answer - Exceeding guest expect...

RHM Content Exam 1 How is good service defined? What constitutes superior service? - meeting customers' needs in the way they want and expect them to be met; superior service is exceeding customers' expectations What are some challenges service businesses face when managing and marketing their products and services? - 1. The nature of the product is different 2. Customers are more involved in the production process 3. People are part of the product 4. Its' harder to maintain quali...

Architect - Answer-a person professionally engaged in the design of certain large constructions other than buildings and the like landscape architect, naval architect. Drafter - Answer-professionally draws (sketches or computerized) structures Construction trades - Answer-career in construction and repair of residential and commercial structures (include: construction manager, carpenter, painter, plumber, and electrician) Furniture designer - Answer-designs furniture Textile designer - A...

The famous Fraunces Tavern was the revolutionary headquarters of: - George Washington The code of hammurabi required owners to report quests who - planned crimes in their taverns The term sauces piquantes refers to - sauses having a pleasantly sharp taste During the 16th century, 2 "exotic imports" began to influence the culinary habits of Western Europe. They were - coffee and tea the term ___ is preferred over the term ____. - Guest, customer which of the following is NOT a current man...