E tourism Samenvattingen, Aantekeningen en Examens

Why is Marketing & Promotion important to T&T Providers ? - Answer 1. Increased sales/profitability/market share - more sales, more profit. TTPs need to widen customer base by attracting new customers. 2. Competitive advantage - TTPs should attract more customers than its competitors to survive the competitiveness of the market. 3. Customer satisfaction - If customer needs are met by the product or service, they may return for repeat purchase/leisure/business purposes OR spread the posit...

aice travel and tourism final

Tourism - Answer The business of providing and marketing services and facilities for leisure travelers. The concept of tourism is of direct concern to governments, carriers, and the lodging, restaurant, and entertainment industries, and of indirect concern to virtually every industry and business in the world. It is the activities of people travelling and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes. Touri...

AICE TRAVEL AND TOURISM FINAL EXAM

TAP Test- Chapter 1 Overview of the Travel and Tourism Industry Verified 100% Correct!! ASTA American Society of Travel Agents Benefit A positive result that a feature brings to a particular client Business Travel Or Corporate Travel- includes all trips that are purchased by businesses and made for their purpose Commission a fee or percentage of a sale Commodity Something that varies little and has the same value everywhere Conference System a system by which a group of suppliers c...

TAP Test- Chapter 1 Overview of the Travel and Tourism Industry Verified 100% Correct!! ASTA American Society of Travel Agents Benefit A positive result that a feature brings to a particular client Business Travel Or Corporate Travel- includes all trips that are purchased by businesses and made for their purpose Commission a fee or percentage of a sale Commodity Something that varies little and has the same value everywhere Conference System a system by which a group of suppliers c...

Asses the different types of tourism. - Answer -Domestic: trip takes place within a person's home country. -International Tourism: if trip crosses national borders -Outbound Tourism: if tourists leave their own country (when people in your country visit another country) -Inbound Tourism: International tourist arrivals; when people from another country visit your country Describe Seasonality, Intangibility, and Perishability of the T&T industry. - Answer -Seasonality: the different lev...

integrated resort - Answer major resort property that includes a hotel with a casino together with convention facilities, entertainment shows, theme parks, luxury retail and fine dining purpose-built resort - Answer been specifically designed and built for a reason MEDC - Answer more economically developed country LEDC - Answer Less Economically Developed Country mass tourism - Answer Large numbers of people visiting the same area. specialized tourism - Answer provisio...

TAP Test- Chapter 1 Overview of the Travel and Tourism Industry

Why is customer service important? - Answer 1. it gives positive impression to present and future clientele. 2. It keeps customers willing to come back again 3. makes customers feel like they are the number one priority. What is customer service? - Answer It includes all direct and indirect contact with the customer in an organisation In what situations is customer service provided? - Answer 1. Providing information 2. Giving advice 3. Keeping records 4. Providing assistance 5...