Itil 4 Samenvattingen, Aantekeningen en Examens

BRMP 2023 Exam Questions with Correct Answers House of BRM - 4 pillars (core disciplines) - Answer-1. Demand shaping 2. Exploring 3. Servicing 4. Value harvesting House of BRM - Roof - Answer-Clarity of the BRM role in context of provider STRATEGY and OPERATING MODEL BRM Competencies (6) - Answer-1) Strategic Partnering 2) Business IQ 3) Portfolio Management 4) Provider Domain 5) Powerful Communication 6) Business Transition Management Typical BRM role - Answer--sits at inter...

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WGU336 ITIL 4 Foundation Practice Exam With Rationale Questions And Answers WGU336 ITIL 4 Foundation Practice Exam With Rationale Questions And Answers

ITIL - Answer best practice guidance for IT service management, began in England in the late 1980s, started as a series of books devoted to the systematic delivery of quality IT services itSMF - Answer IT Service Management Forum, global non-profit organization that supports ITSM, particularly through publications in the ITSM Library series AXELOS - Answer the organization responsible for developing and managing a portfolio of best practice methodologies (including ITIL) PeopleCer...

ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS Service Management - correct answer A set of specialized organizational capabilities for enabling value for customers in the form of services Service Management - correct answer A set of specialized organizational capabilities for enabling value for customers in the form of services Output - correct answer Tangible or intangible deliverable of an activity Outcome - correct answer Result for a stakeholder produced by one or more outputs. ...

Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management - Answer- A. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned" Rationals: B. Incorrect. The 'incident management' practice deals only with incidents, not queries and requests. "The purpose of the incident ma...

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ITIL 4 Foundation Exam Questions And Answers 100% Pass

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