Jobbing processes Samenvattingen, Aantekeningen en Examens
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MNB1601-Multiple Choice (Questions & Answers)-LATEST.
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MNB1601-Multiple Choice (Questions 
& Answers)-LATEST. 
2018 ASSIGNMENTS 
 First Assignment 
 Topic 1 - Operation Management 
It is recommended that you read business case number 9 “Operations Management: Air traffic operations excellence” (in 
the recommended book “Business Cases”) before attempting to answer questions 1 to 5. It is not compulsory that you do 
so, as the answers to the assignment questions can be found in ITBM. 
1. OR Tambo International delivers a mass service be...
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MNB1601-Multiple Choice (Questions & Answers) 2021 LATEST
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1.	OR Tambo International delivers a mass service because	. 
A)	There is a fair amount of client contact 
B)	Services are standardised to a certain extent 
C)	The number of clients served is greater than with professional services 
D)	The service is equipment orientated 
 
2.	Which one of the following is a characteristic of a service produced by a service provider such as OR Tambo International ? 
A)	Output kept in stock 
B)	Manufactured before use 
C)	Labour intensive 
D)	Capital-intensive pro...
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MNB1601-Multiple Choice Q&A Rated
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1. OR Tambo International delivers a mass service because . A) There is a fair amount of client contact B) Services are standardised to a certain extent C) The number of clients served is greater than with professional services D) The service is equipment orientated 2. Which one of the following is a characteristic of a service produced by a service provider such as OR Tambo International ? A) Output kept in stock B) Manufactured before use C) Labour intensive D) Capital-intensive production 3. ...
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MNB1601 - Business Management IB Multiple Choice (Questions & Answers)
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1. OR Tambo International delivers a mass service because ________________. A) There is a fair amount of client contact B) Services are standardised to a certain extent C) The number of clients served is greater than with professional services D) The service is equipment orientated 2. Which one of the following is a characteristic of a service produced by a service provider suchasORTamboInternational ? A) Output kept in stock B) Manufactured before use C) Labour intensive D) Capital-intensive pr...
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MNB1601 Assignment 1 Semester 1 & 2 2021
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QUESTION 1 
There are various classification criteria for service providers. ORTIA can be classified as providing	services. 
 
1	professional 
2	mass 
3	job 
4	continuous 
 
QUESTION 2 
ORTIA had to follow certain stages in the design of their services. Which one of the following is NOT one of these stages? 
 
1	Screening process 
2	Evaluation and improvement 
3	Work measurement 
4	Concept generation 
 
Airport operations planning and control activities are aimed at	. 
 
1	reconciling the provi...
This summary contains all information about the lectures of Fontys University of Applied Sciences. Business Process Management Operations.
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MNB1601 SUMMARY STYDY NOTES 2022
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MNB1601 SUMMARY STYDY NOTES 2022. The operations function is that function of the business aimed at executing the 
transformation process. 
The importance of operations management: 
 It can reduce the cost of making products or offering services 
 It can increase the revenue the business receives for offering its products and services 
to its customers/clients 
 It can reduce the amount of investment (capital) needed to manufacture the type and 
quantity of products or to offer the serv...
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MNB1601-Business Management IB Multiple Choice (Questions & Answers).
- Tentamen (uitwerkingen) • 93 pagina's • 2022
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MNB1601-Business Management IB Multiple Choice (Questions & Answers). 1. OR Tambo International delivers a mass service because ________________. A) There is a fair amount of client contact 
B) Services are standardised to a certain extent 
C) The number of clients served is greater than with professional services 
D) The service is equipment orientated 
2. Which one of the following is a characteristic of a service produced by a service provider suchasORTamboInternational ? 
A) Output kept in s...
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MNB1601 EXAM PACK
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CONTENTS 
OCT/NOV2013………………………………………..…………………………………2 
MAY/JUNE2014…………………………………………………..…………………….9 
OCT/NOV2014………………………………………………………………………….15 
MAY/JUNE2015………………………………………………………………………..20 
3 
 
MNB 1601 OCTOBER / NOVEMBER 2013 
1. Option 2 page 246 
2. Option 3 page 251 
3. Servic...
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MNB1601_ Latest Exam Summary 2021.
- Samenvatting • 39 pagina's • 2021
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MNB1601_ Latest Exam Summary 2021. Business Management-MNB1601. Defining terms used in operations management 
Operations management is concerned with the management of the transformation process (the 
operations process) whereby products are manufactured or services rendered 
Concepts defined operations management: 
o The operations function is that function in the business aimed at the utilisation of resources 
to manufacture products or render services 
o Operations managers are the personnel ...
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