Hotel procedures Samenvattingen, Aantekeningen en Examens

Prehistoric times: small pox not spread because... Answer they were far away from each other 1800s improvements made by nursing Answer sanitation and hygiene Microbiology Answer The branch of biology that studies microorganisms and their effects on humans Assisted Living Answer A facility that generally provides housing, group meals, personal care, support services and social activities in a community setting. Factors relating to the growth of Home Health Care Answer services that ca...

Full Service Hotels correct answers a sample of all the moving parts in a hotel offerings range form minimal to opulent, depending on the service level of the hotel Managing a Hotel correct answers the focus is the guest, the employees, and the investors satisfied guests= revenue Priorities of Hotel Management correct answers happy guests spend more money satisfied and engaged employees make guests happy Moments of Truth correct answers quality is 100% subjective -"take care of yo...

HM 441 Exam #1|65 Questions with Answer 2023 Product, Customer, Time, Price - CORRECT ANSWER Revenue management is selling the right _______ to the right _________ at the right ________ for the right ________ Revenue/Yield Management - CORRECT ANSWER Maximize revenue by optimizing capacity, rates and prices and distribution under current and future demand/supply MARKET condition Demand Forecasting - CORRECT ANSWER The most important revenue management feature is They have informati...

AHLEI Exam Questions & Answers Chapter 1 Noncommercial operations - Ans ️️ -o Schools o Hospitals o Military o Nursing homes. Hotel sales and marketing department - Ans ️️ -responsible for attracting guests to the property, making group bookings, and handling convention services. o Often involved with advertising and public relations. Revenue and support centers - Ans ️️ -helps managers organize their planning and effectively operate each service outlet. Multi-unit organiz...

ETH/321T: Ethical and Legal Topics In Business Week 5 Questions with Verified Answers In the context of a court case process, what is the definition of beyond a reasonable doubt? No other explanation can be derived from the facts—evidence In the context of a court case process, what is the definition of rejoinder? Defendant's answer to the plaintiff In the context of a court case process, what is the definition of mediation? Using a third party (specifically) to resolve a disp...

Chapter 1 - ️️ Noncommercial operations - ️️o Schools o Hospitals o Military o Nursing homes. Hotel sales and marketing department - ️️responsible for attracting guests to the property, making group bookings, and handling convention services. o Often involved with advertising and public relations. Revenue and support centers - ️️helps managers organize their planning and effectively operate each service outlet. Multi-unit organizations - ️️popular because the...

Within the lodging and food services industries are a variety of related fields that include: - Answerlodging, F&B (and tourism) -global, diverse -Hotels, restaurants, clubs, resorts, casinos, cruise ships, theme parks -The recreation and leisure market -The convention center market -The schools and colleges market -The business dining market -The health care market -The corrections market The number of opportunities offered by the hospitality industry is _________, as are the opportuni...

Noncommercial operations - ANSWER-o Schools o Hospitals o Military o Nursing homes. Hotel sales and marketing department - ANSWER-responsible for attracting guests to the property, making group bookings, and handling convention services. o Often involved with advertising and public relations. Revenue and support centers - ANSWER-helps managers organize their planning and effectively operate each service outlet. Multi-unit organizations - ANSWER-popular because they provide brand re...

1 . Who is the best judge of service quality? A) staff members B) managers C) the owner of the service business D) the person receiving the service " the person receiving the service " 2. Which of the following is the BEST definition of good service? A) work done for others B) meeting customers' needs in the way that they want and expect C) matching employees' service expectations with the organization's service goals D) work that meets the organization's...

Food and Beverage Services Question and answers 100% correct 2024 Quick-Service Restaurant - correct answer Quick-service or fast-food restaurants offer limited menus. Quick-Casual Restaurants - correct answer Attractive and comfortable establishments serving freshly prepared, wholesome quality, authentic foods in a reasonably fast service format (subway) Family-Dining Restaurant - correct answer Bob Evans, Denny's cracker barrel restaurants would fall under this category Casual-Di...