Summary Human Resource Management

What is meant with \'Bureaucratic\' system?

Antwoord: A bureaucratic organization is based on a functional division of labor. Employees are divided into divisions based on their functions. The system relies on work specialization. When? Often when companies adopt the defender strategy

What is meant with \'Flat\' system?

Antwoord: A flat organization has only a few levels of managers and emphasizes a decentralized approach to management. Flat organizations are likely to be divided into units or teams that represent different products, services, or customers. When? If a company has chosen for the prospector strategy

What is meant with \'Boundary less\' system?

Antwoord: This enables organizations to form relationship with customers, suppliers, and/or competitors, either to pool organizational resources for mutual benefits or to encourage cooperation in an uncertain environment e.g. joint ventures. When? If the prospector strategy is adopted and when operating in a volatile environment.

When is the \'Boundary less\' structure applied?

Antwoord: 1. collaborate with customers or suppliers to provide better-quality products or services. 2. are entering foreign markets that have entry barriers to foreign competitors. 3. need to manage the risk of developing an expensive new technology.

Organizational structure refers to?

Antwoord: The formal or informal relationship between people in an organization

What is a \'Work Flow\'?

Antwoord: The way work is organized to meet the organization\'s productions or service goals

Why do managers need to do a work-flow analysis?

Antwoord: To examine how work created or adds value to the ongoing business processes.

What are processes?

Antwoord: Processes are the value adding, value creating activities such as product development, customer service, and other fulfillment.

What does a work-flow analysis look at?

Antwoord: How work moves from the customer through the organization to the point at which the work leaves the organization as a product or service for the customer.

What does the acronym BPR means? And what is this for?

Antwoord: Business Process Re-engineering. BPR uses work-flow analysis to identify jobs that can be eliminated or recombined to improve company performance. Not a quick fix but rather a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service and speed.