WGU C715 Organizational Behavior Study guides, Class notes & Summaries

Group 2 or more individuals, interacting and interdependent, who have come together to achieve particular objectives(collection of ppl coming together - not necessarily with any acumen) formal group a designated work group defined by an org. structure informal group like the ladies group - it is neither formally structured nor organizationally determined; such a group appears in response to the need for social contact Social Identity Theory perspective that considers wh...

Ability An individual's capacity to perform the various tasks in a job., Accommodating The willingness of one party in a conflict to place the opponent's interests above his or her own. action research A change process based on systematic collection of data and then selection of a change action based on what the analyzed data indicate. Affect A broad range of feelings that people experience. affect intensity Individual differences in the strength with which ind...

Define personality. enduring characteristics that define an individual's behavior Name 2 ways personality is measured. self-report surveys and observer ratings What are 2 factors that determine personality? heredity and personality traits What does MBTI stand for? Myers-Briggs Type Indicator What are the weaknesses of the MBTI? 1. forces people into one of two types 2. not always related to job performance What are the strengths of the MBTI? 1. creates ...

Manuel is a manager for a manufacturing company in which managers are expected to fully document all decisions, and it is important to provide detailed date to support any recommendations. Also, out-of-the box thinking is dissuaded. Which characteristics of organizational culture describes this aspect of Manuel's job? Low Risk Taking A strong culture should reduce employee turnover, because it results in? Cohesiveness and Organizational Commitment Grace works for a pet store whe...

personality traits characteristics that describe an individual's behavior in a large number of situations | විවිද අවස්ථාවල අනුව ඒ මනුස්සයාගේ හැසිරිම Myers-Briggs Type Indicator (MBTI) A personality test that taps four characteristics and classifies Behavior: 1. Extroversion vs introversion 2. Sensing vs intuition 3. Thinking vs feeling 4. Judging vs perceiving Big Five Model A personality assessment mod...

wgu C715 Organizational Behavior objective assessment with 100% correct answers already graded A+

Trait theories of leadership focus on? The personal qualities and characteristics that differentiate leaders from non-leaders. Which of the following Big Five personality traits has been identified as the most important trait in effective leaders? Extraversion Adrian Atwood, a senior manager at MNC, spends a lot of his time assigning group members to particular tasks and scheduling their work such that deadlines are achievable. Adrian also sets high expectations for standard of p...

Personality The sum of ways in which an individual reacts to and interacts with others. Heredity A personality determinant that refers to factors determined at conception. Research shows this determinant is the strongest determinant of personality over other factors such as environment. Personality Traits When someone exhibits characteristics in a large number of situations and they are relatively enduring over time. Myers-Briggs Type Indicator (MBTI) The most widely use...

Define perception. how an individual process information and feelings to give meaning to their environment What are three groups of factors that define perception? 1. Perceiver 2. Situation 3. Target Explain the attribution theory. when we observe an individual's behavior we attempt to determine whether it is internally or externally caused Name 3 determinants of attribution. 1. distinctiveness 2. consensus 3. consistency Identify shortcuts people use to make...

What are the three key elements of motivation? intensity, direction, and persistence motivation accounts for an individual's intensity, direction, and persistence of effort toward attaining a goal hierarchy of needs theory (Maslow) 1. Physiological 2. safety 3. social 4. esteem 5. self actualization lower order needs satisfied externally, such as physiological and safety needs. higher order needs satisfied internally, such as social, esteem, and self-actuali...