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Role of communication in health care
I. Introduction 
A. Importance of effective communication in healthcare settings 
B. Definition of effective communication 
C. Purpose of the outline 
 
II. Key Elements of Effective Communication in Healthcare 
A. Clear and Concise Language 
1. Avoiding medical jargon 
2. Using simple language for patients and their families 
B. Active Listening 
1. Importance of active listening for healthcare professionals 
2. Techniques for active listening 
C. Non-Verbal Communication 
1. Understanding the ...
- Class notes
- • 10 pages •
I. Introduction 
A. Importance of effective communication in healthcare settings 
B. Definition of effective communication 
C. Purpose of the outline 
 
II. Key Elements of Effective Communication in Healthcare 
A. Clear and Concise Language 
1. Avoiding medical jargon 
2. Using simple language for patients and their families 
B. Active Listening 
1. Importance of active listening for healthcare professionals 
2. Techniques for active listening 
C. Non-Verbal Communication 
1. Understanding the ...