- Study guides, Class notes & Summaries

USPS SALES & SERVICES ASSOCIATE TRAINING EXAM QUESTIONS WITH COMPLETE ANSWERS What qualifies an article to be classified as 1st class mail? - ANSWER-Less than 13 oz, handwritten or typewritten personal correspondence, postcards, and Business Reply Mail. When are balloon surcharges applied? - ANSWER-Less than 20 lbs and the dimensions are greater than 84" length + girth combined. Standard Post to all zones and Priority mail only to zones 1-4 [Remember Priority zones 5-8 will be Dimension...

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11 pages

Written in 2024/2025

Grade A+

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USPS PSE TEST 1&2 Question and answers 100% correct 2025/2026 24 hour clock 6pm - correct answer All carriers back 24 hour clock 8pm - correct answer Cancel 80% of mail 24 hour clock 11pm - correct answer Process outgoing primary - sort mail 24 hour clock midnight - correct answer Process outgoing secondary mail - sort mail - clear MMP have zero MMP on hand 24 hour clock 2:30AM - correct answer Assign commercial air/fed ex outgoing mail 24 hour clock 7AM - correct an...

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3 pages

Written in 2025/2026

Grade A+

flyhigher329

USPS WINDOW TRAINING EXAM QUESTIONS WITH CORRECT ANSWERS Machinable Parcels - ANSWER-Minimum wgt 6 ounces Maximum wgt 25 lbs. Irregular Parcels - ANSWER-Less than 6" in length, or less than 3" in hgt, less than 6 ounces in wgt. Tubes kess than 37" long or less. Outside Parcels - ANSWER-Length more than 27", hgt more than 17" Wgt. More than 25 lbs. Or 15 lbs if high density Rolls and tubes longer than 26" Metal strapped boxes, metal boxes, and wooden boxes. Articl...

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2 pages

Written in 2024/2025

Grade A+

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USPS WINDOW TRAINING EXAM QUESTIONS AND ANSWERS Name the surcharge that may be applied to priority parcels. - ANSWER-Dimensional Dimensional weight is applied to Priority Parcels to what zones? - ANSWER-1-9 When is dimensional weight applied - ANSWER-Over 1 cubic ft (1728cubic ft inches) in zones 1-9 Postal service relies on postage, products, and services to fund operations. - ANSWER-True Flat rate envelopes and boxes allow customers to ship packages for 1 prices regardless of? -...

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19 pages

Written in 2024/2025

Grade A+

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USPS WINDOW CLERK TEST OUESTIONS AND ANSWERS What does PVI stand for? - ANSWER-Postage validation imprinter Name 10 expanded access channels - ANSWER-SSK (Self Service Kiosk) Approved shippes ,Automated teller machines (ATM), Stamps by mail, Stamps to go, Stamps by phone, CPU (Contract Postal Units),Mobile Retail Unit, Village Post Offices & WWW.USPS.COM When replacing a component of your pos one system ,you always need to poweroff it first. - ANSWER-YES/TRUE At the end of your day y...

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7 pages

Written in 2024/2025

Grade A+

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USPS WINDOW ACADEMY EXAM STUDY GUIDE QUESTIONS WITH COMPLETE SOLUTIONS Expanded Access Channels - ANSWER-include the Self-Service Kiosk, Approved Shippers, Automated Teller Machines (ATM), Stamps by Mail, Stamps to Go, Stamps by Phone, Contract Postal Units, Mobile Retail Units, Village Post Offices, and www.USPS.com P. V. I. - ANSWER-stands for Postage Validation Imprinter Individual Accountability - ANSWER-means each associate is responsible for their own stamp stock. Segmented Inv...

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5 pages

Written in 2024/2025

Grade A+

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USPS VIRTUAL ASSESSMENT 475 TEST QUESTIONS AND ANSWERS A customer is upset as she purchased a specific stationary set that her daughter wanted as a gift for her birthday which is today she later realized the pen is missing from the set and she now wants to exchange it for the same complete Set which unfortunately is out of stock - ANSWER-Best: Locate another post office that has a specific set and tell her that she can get it there Worst: suggest that she make an official complaint that yo...

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2 pages

Written in 2024/2025

Grade A+

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USPS SSA WINDOW EXAM QUESTIONS WITH CORRECT ANSWERS How many day do you have to verify info on a new PO Box rental - ANSWER-3 days When do you issue a 2nd/Final notice on a certified item? - ANSWER-5 days When do you return an unclaimed certified item - ANSWER-15 days How much cash are you accountable for in your drawer? - ANSWER-$100 How much are you allowed to be short in your drawer - ANSWER-$10 or 10% How often is your drawer audited - ANSWER-quarterly Can you share your...

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4 pages

Written in 2024/2025

Grade A+

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USPS SSA EXAM QUESTIONS WITH COMPLETE SOLUTIONS Library Mail - ANSWER-Content is limited to educational items like books, sound recordings, academic theses, etc. Must be sent to, from, or between qualifying institutions. Free tracking included. Subject to inspection by clerks. EDDM (Every Door Direct Mail) - ANSWER-An affordable, targeted advertising technique allowing customers to map their marketing mail audience. Zone Charts - ANSWER-This is used to calculate PME, PM, and USPS ...

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13 pages

Written in 2024/2025

Grade A+

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USPS PSE TEST 1&2 COMPLETE ANSWERS USPS delivers to - ANSWER-Homes, businesses, po boxes in every state, Puerto Rico, Guam, American Virgin Islands and American somoa 24 hour clock definition - ANSWER-An end to end process to ensure mail is collected distributed and delivered. Reminder to better manage time. 24 hour clock 6pm - ANSWER-All carriers back 24 hour clock 8pm - ANSWER-Cancel 80% of mail 24 hour clock 11pm - ANSWER-Process outgoing primary - sort mail 24 hour clock m...

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2 pages

Written in 2024/2025

Grade A+

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