USPS PSE TEST 1&2 COMPLETE ANSWERS

USPS PSE TEST 1&2 COMPLETE
ANSWERS
USPS delivers to - ANSWER-Homes, businesses, po boxes in every state, Puerto
Rico, Guam, American Virgin Islands and American somoa

24 hour clock definition - ANSWER-An end to end process to ensure mail is
collected distributed and delivered. Reminder to better manage time.
24 hour clock 6pm - ANSWER-All carriers back

24 hour clock 8pm - ANSWER-Cancel 80% of mail

24 hour clock 11pm - ANSWER-Process outgoing primary - sort mail

24 hour clock midnight - ANSWER-Process outgoing secondary mail - sort mail -
clear MMP have zero MMP on hand

24 hour clock 2:30AM - ANSWER-Assign commercial air/fed ex outgoing mail

24 hour clock 7AM - ANSWER-Process all DPS 2nd - pass mail

24 hour clock 4 to 9AM - ANSWER-Dispatch mail on time from plants to delivery
units

Build customer relations (7) - ANSWER-Positive attitude
Listening
Communication
Adapting to change
Knowledge of products
Soliciting customer feedback
Be the best

Shipping services differ from mailing services - ANSWER-Shipping services compete
with other companies. Mailing services are exclusive to USPS

Shipping services include (5): - ANSWER-Express mail
Priority mail
Parcel select
Parcel return service
International mail

Mailing services include (5 and 3 sub units): - ANSWER-First class
Periodicals
Standard mail
Package services
- parcel post