USPS WINDOW ACADEMY EXAM STUDY GUIDE QUESTIONS WITH COMPLETE SOLUTIONS

USPS WINDOW ACADEMY EXAM STUDY
GUIDE QUESTIONS WITH COMPLETE
SOLUTIONS
Expanded Access Channels - ANSWER-include the Self-Service Kiosk, Approved
Shippers, Automated Teller Machines (ATM), Stamps by Mail, Stamps to Go, Stamps by
Phone, Contract Postal Units, Mobile Retail Units, Village Post Offices, and
www.USPS.com

P. V. I. - ANSWER-stands for Postage Validation Imprinter

Individual Accountability - ANSWER-means each associate is responsible for their own
stamp stock.

Segmented Inventory Accountability - ANSWER-means manager is responsible for stamp
stock.

PS Form (17) seventeen - ANSWER-is used to order stamp stock.

PS Form (1412) fourteen twelve - ANSWER-is the Daily Financial Report

A. I. C. - ANSWER-stands for Account Identifier Code

International Reply Coupon (IRC) - ANSWER-allows senders to prepay for a reply.

Maximum balance issued for a single Money Order - ANSWER-is one-thousand dollars
($1000)

P. C. I. - ANSWER-stands for Payment Card Industry.

D. S. S. - ANSWER-stands for Data Security Standards.

P. A. N. - ANSWER-stands for Personal Account Number, and is stored in the magnetic
strip located on the back of a credit card.

PS Form (3849) thirty-eight forty-nine - ANSWER-is used for Delivery Notice, which is the
Sorry we Missed you notice.

R. S. S. P. - ANSWER-stands for Relentless, Simple, Secure, and Personal

Maximum purchased amount for single International Money Order - ANSWER-is seven-
hundred dollars ($700)

PS Form (6401) sixty-four O one - ANSWER-is used for a money order inquiry in case of a
lost or stolen money order.

, Bait Money Orders - ANSWER-are used to aid the Postal Inspection Service in
investigations of burglary and robbery.

B. S. A. - ANSWER-stands for Bank Secrecy Act

The Postal Service must preserve and protect - ANSWER-the security and sanctity of the
mail.

C. B. P. M. A. N. - ANSWER-stands for the Customs Border Protection Manifest

PS Form (2976-A) twenty-nine seventy-six A - ANSWER-is the Customs Declaration and
Dispatch Note

(24) Twenty-Four Hour Clock - ANSWER-is an end-to-end process to ensure mail is
collected, distributed, and delivered.

DPS Mail or Second-Pass Mail must be processed by - ANSWER-(0700) O seven-
hundred, or seven A. M.

Postal Service Directives - ANSWER-are available online via the PolicyNet website.

D. M. M. - ANSWER-stands for Domestic Mail Manual

I. M. M. - ANSWER-stands for International Mail Manual

A. S. M. - ANSWER-stands for Administrative Support Manual

P. O. M. - ANSWER-stands for Postal Operations Manual

E. L. M. - ANSWER-stands for Employee Labor and Relations Manual

Handbooks - ANSWER-provide more detailed information about topics located in the
manuals.

Cigarettes and Smokeless Tobacco - ANSWER-are banned from being shipped with some
exceptions, including shipping entirely within Alaska or within Hawaii, Business/Regulatory
Purposes, Certain Individuals, and Consumer Testing/Public Health.


Global Express Guaranteed - ANSWER-includes one hundred dollars ($100) liability
insurance. Customers can purchase up to two-thousand four-hundred and ninety-nine
dollars ($2499).

Label (11-HPFU) eleven H. P. F. U. - ANSWER-is for Priority Mail Express hold for pickup.
Label (11-B) eleven B is used for Post Office to Addressee.

Notice (32) thirty-two Box Rent Service Fee - ANSWER-is placed in the box of customers
who are in their last month of their service period. Fee is due at the first of the month.