Fishbone Study guides, Class notes & Summaries

Pareto Chart - graphical tool used for ranking causes from most to least significant TQM: Employee Involvement - TQM is everyone's responsivbility and this means everyone needs to commit to not only doing their jobs but improving. Cross-training, training on quality, training problem solving and root cause analysis achieve this goal Voice of the Customer - The actual customer descriptions in words for the functions and features the customer desires Total Quality Management bas...

Fishbone Diagram - ANSWERSIs used to map out a list of factors that affect a problem or desired Outcome Numerical Rating - ANSWERSIs a quantifiable measure of desired performance, and it serves as a target for improvement. Organizational Needs Assessment - ANSWERSWhere is the training needed in the organizational level? It defines the KSAs required as the organization prepares for the future. Organizational Development (OD) - ANSWERSIs a complex strategy intended to change the beliefs,...

OMIS 442 EXAM 2 ACTUAL QUESTIONS AND ANSWERS 2024 WITH COMPLETE SOLUTION What does PDCA stand for Plan, Do, Check, Act Plan A change aimed at improvement Do Execute the change Study/Check Study the results. Did it work? Act Institutionalize the change or abandon or do it again FADE Focus, Analyze, Develop, Execute. Juran's breakthrough Sequence -Proof of the need -Project Identification -Organization for Breakthrough -Diagnostic Journey -Remedial Journey -Holding the ga...

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WGU C176: Post Assessment Latest Update 100% Pass A project manager wants to review a document to know when and how the project information will be delivered to the stakeholders. Which of the following will he use? A Communication plan B Project charter C Organizational chart D Dashboard information Communication plan You have been assigned as a project manager for your company. You need to create a work breakdown structure for your project. What will you use to accomplish the task? Each c...

WGU C720 – Questions and Answers Latest 2022 Rated A Why would the company use this check sheet? To develop a Pareto chart identifying the root causes of engine defects Which aspect of quality is demonstrated by a vehicle that has a useful life of 165,000 miles? Durability A quality improvement team is trying to illustrate to upper management how a process is varying over time as measurements are collected. Which two statistical process control (SPC) tools should the team use? Run charts an...

What are the different types of graphic organizers? CORRECT ANSWER -Venn Diagram (possible logical relations between a collection of sets) -5 W's (Who? What? When? Where? Why?) -Fishbone Diagram (visualization tool of cause and effect of a problem) -Concept map (shows how different concepts are or could be related) What are some of the different tools or learning devices used by teachers? CORRECT ANSWER -acronym (creating a word formed from initials) -mnemonic device (technique for mem...

Problem solving programs such as fishbone diagrams, brainstorming and root cause analysis are often used to - ANSWERAddress customers quality issues Printed Specifications for a product are kept on file by a manufacturer in case the - ANSWERCustomer orders another of the same product When an issues is spotted that could prevent customer requirements from being met, an employee should - ANSWERLocate and assist the appropriate contact to address the problem When a productions employee is ...

CPHQ Practice Exam Questions, Complete Verified Solution When considering the use of an external subject matter expert (SME), which of the following is most critical? A. leadership's personal preference B. geographic location of the SME C. cost of the SME's services D. references of the SME D. references of the SME The positive clinical reputation provides credibility support to the project. To avoid misinterpreting variances, which of the following statistical tools should be used? ...

Which is six sigma quality leader known for the 80/20 rule, where 20 percent of the defects ultimately lead to 80 percent of the problems - Joseph Juran Which six sigma quality leader is known for his 14 points for management that serves as a guide about what to change - Demings What diagram is used to brainstorm all possible causes of a problem in order to sort ideas into categories that ultimately lead to a solution - Fishbone diagram Which is not one of the perspectives that metrics spa...