OMIS 442 EXAM 2 ACTUAL QUESTIONS AND ANSWERS 2024 WITH COMPLETE SOLUTION

OMIS 442 EXAM 2 ACTUAL QUESTIONS AND ANSWERS 2024 WITH COMPLETE SOLUTION What does PDCA stand for Plan, Do, Check, Act Plan A change aimed at improvement Do Execute the change Study/Check Study the results. Did it work? Act Institutionalize the change or abandon or do it again FADE Focus, Analyze, Develop, Execute. Juran's breakthrough Sequence -Proof of the need -Project Identification -Organization for Breakthrough -Diagnostic Journey -Remedial Journey -Holding the gains Creative Problem Solving (CPS) Mess Finding, Fact Finding, problem finding, idea finding, solution finding, implementation Mess Finding (CPS) identify symptoms Fact Finding (CPS) gather data; operational definitions Problem finding (CPS find the root cause Idea finding (CPS) brainstorming Solution finding Evaluate ideas and proposals Implementation (CPS) make the solution work Who created creative problem solving Osborne and Pranz Who created the breakthrough sequence Juran 7 quality control tools flowcharts, run charts & control charts, check sheets, histograms, pareto charts, cause and effect (fishbone) diagrams, scatter diagrams. Kaizen