Study guides, Class notes & Summaries

2023-2024 wellcare - Mastery Test Questions and Answers (Graded A)2023-2024 wellcare - Mastery Test Questions and Answers (Graded A)2023-2024 wellcare - Mastery Test Questions and Answers (Graded A)During an appointment, you may not discuss any products not agreed to in advance by the beneficiary. a. True b. False - ANSWER-True When a paper SOA form is used, it must be completed __________ hosting the sales presentation. a. Prior to b. During c. After - ANSWER-A. Prior to Brokers/Agen...

With the Pharmacy Benefit Manager (PBM) migration to Express Scripts effective 1/1/2024, existing members can continue to use their current ID card 1/1/2024 and beyond. - Answer-False - With the PBM migration to Express Scripts effective 1/1/2024, all existing members will receive a new ID card containing new pharmacy processing information and must use their new ID card starting 1/1/2024. Wellcare's _____ plan is designed for Low-Income Subsidy members. Question 29Select one:a. Classic b...

Brokers/Agents can access the following resources under the Shared Resources section in Centene Workbench. a.Training Resources b.Commission Resources c.Marketing Resources d.All of these d.All of These Although options for capturing and submitting SOAs vary by health plan, Wellcare accepts SOAs in which of the following methods? a.Ascend b.Telephonic c.Paper d.All of these d.All of These Marketing benefits in a service area where those benefits are not available is prohibited an...

During an appointment, you may not discuss any products not agreed to in advance by the beneficiary. a. True b. False - True When a paper SOA form is used, it must be completed __________ hosting the sales presentation. a. Prior to b. During c. After - A. Prior to

2024 Wellcare Mastery Exam Questions and Answers Solved 100%!!

WELLCARE 2024 EXAM 2024 WITH 100% CORRECT ANSWERS Which is an example of a top beneficiary complaint that affects Star Ratings? - correct answer The beneficiary did not understand that enrolling in a Wellcare plan would change their current Medicare Advantage plan An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries can enroll based solely on life events that qualify for an SEP period. - correct answer True Prior to the beginning of the enrollment process, a broke...

WELLCARE ACT 2024 (CENTENE) EXAM A grievance request, or any evidence concerning a grievance, must be filed orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. - correct answer 60 When completing an application, you should ensure that you enter the provider ID of a specialist and not a Primary Care Physician (PCP). - correct answer False Which of the following statements about completing telephonic enrol...

WELLCARE ACT MASTERY EXAM 2024 WITH 100% CORRECT ANSWERS Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. True False - correct answer True Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? a. Speak with the investigator as quickly as possible. b. Answer all questions honestly and completely. c. Offer information and docume...

WELLCARE ACT MASTERY EXAM 2024 WITH 100% CORRECT ANSWERS Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. - correct answer 1 Which elements are available as part of Wellcare's Sales Support model? - correct answer All of these Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D plan premiums - correct answer False Prior to completing the enrollment form, broker/agents s...

WELLCARE CENTENE EXAM 2024 WITH 100% CORRECT ANSWERS Which of the following is not an example of Protected Health Information (PHI)? - correct answer Library card Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. - correct answer 1 Wellcare must receive notice of an event change or cancellation as soon as possible, but no later than 30 mins after the event start time. - correct answer FALSE Ascend is a fas...