WELLCARE MASTERY LATEST EXAMA TEST 2026/2027
QUESTIONS AND SOLUTIONS RATED A+
✔✔Key areas you as an agent have control over and impact upon regarding Star
Ratings for quality are: - ✔✔All of these
✔✔At the end of this course, there will be a Mastery Exam. Agents must achieve a
passing score of 85% or higher to successfully complete this course. - ✔✔True
✔✔Which of the following actions are you required to do when contacted regarding an
allegation of noncompliant activity? - ✔✔All of these
✔✔Prior to the beginning of the enrollment process, an agent is required to cover
certain beneficiary specific information, including but not limited to: - ✔✔All of these
✔✔The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more
than one MA plan provider. The disclaimer must be:
(Select all that apply.) - ✔✔Included in any marketing materials, including print materials
and television advertisements developed, used, or distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
✔✔ Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part
D plan premiums. - ✔✔False
✔✔Which is an example of a top beneficiary complaint that affects Star Ratings? -
✔✔The beneficiary did not understand that enrolling in a Wellcare plan would change
their current Medicare Advantage plan.
✔✔Providers may create co-branded marketing pieces using the Wellcare name and
logo, as long as they are using the current, approved logo. - ✔✔False
✔✔An agent who has never had any verbal warnings cannot be issued a Corrective
Action Plan. - ✔✔False
✔✔Once the enrollment is completed, you can save a copy of the application for your
reference. - ✔✔False
✔✔Noting the correct enrollment period on enrollment applications helps in preventing
delayed enrollment processing. - ✔✔True
✔✔When completing an application, you should ensure that you enter the provider ID of
a specialist and not a primary care provider (PCP). - ✔✔False
QUESTIONS AND SOLUTIONS RATED A+
✔✔Key areas you as an agent have control over and impact upon regarding Star
Ratings for quality are: - ✔✔All of these
✔✔At the end of this course, there will be a Mastery Exam. Agents must achieve a
passing score of 85% or higher to successfully complete this course. - ✔✔True
✔✔Which of the following actions are you required to do when contacted regarding an
allegation of noncompliant activity? - ✔✔All of these
✔✔Prior to the beginning of the enrollment process, an agent is required to cover
certain beneficiary specific information, including but not limited to: - ✔✔All of these
✔✔The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more
than one MA plan provider. The disclaimer must be:
(Select all that apply.) - ✔✔Included in any marketing materials, including print materials
and television advertisements developed, used, or distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Prominently displayed on TPMO websites (regardless of content).
✔✔ Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part
D plan premiums. - ✔✔False
✔✔Which is an example of a top beneficiary complaint that affects Star Ratings? -
✔✔The beneficiary did not understand that enrolling in a Wellcare plan would change
their current Medicare Advantage plan.
✔✔Providers may create co-branded marketing pieces using the Wellcare name and
logo, as long as they are using the current, approved logo. - ✔✔False
✔✔An agent who has never had any verbal warnings cannot be issued a Corrective
Action Plan. - ✔✔False
✔✔Once the enrollment is completed, you can save a copy of the application for your
reference. - ✔✔False
✔✔Noting the correct enrollment period on enrollment applications helps in preventing
delayed enrollment processing. - ✔✔True
✔✔When completing an application, you should ensure that you enter the provider ID of
a specialist and not a primary care provider (PCP). - ✔✔False
