WELLCARE MASTERY CORE EXAM TEST 2026/2027
QUESTIONS AND SOLUTIONS RATED A+
✔✔Low-Income Subsidy (LIS)/Medicaid Lookup status verification in Ascend is:
(Select all that apply.)
a. Available for LIS level searches in all states.
b. Available for Medicaid status searches in select states.
c. A way to assist brokers/agents with enrolling beneficiaries into the right plan based on
their extra help status. - ✔✔ALL APPLY
✔✔Although options for capturing and submitting SOAs vary by health plan, Wellcare
accepts SOAs in which of the following methods?
a. Ascend
b. Telephonic
c. Paper
d. All of the above - ✔✔D. All of the above
✔✔Which of the following is not an example of Protected Health Information (PHI)?
a. Medical records
b. Payment history
c. Library card - ✔✔C. Library Card
✔✔Wellcare must receive notice of an event change or cancellation as soon as
possible, but no later than 30 minutes after the event start time.
Select one:
True
False - ✔✔False
✔✔The Single Sign-On Portal provides access to several applications, including
Centene Workbench.
Select one:
True
False - ✔✔True
✔✔Once the enrollment is completed, you can save a copy of the application for your
reference.
Select one:
True
, False - ✔✔False
✔✔Enrollment applications must be received by Wellcare no later than ___ calendar
day(s) following receipt from the beneficiary.
a. 1
b. 3
c. 5
d. 7 - ✔✔A. 1
✔✔Communication of PHI can be:
(Select all that apply.)
a. Written
b. Electronic
c. Verbal - ✔✔All Apply
✔✔Brokers/Agents must meet all required contracting, training, and certification
requirements to be eligible to sell Wellcare's Medicare Products.
Select one:
True
False - ✔✔True
✔✔Medicare Star Ratings and performance are at the forefront of Wellcare's quality
strategy. Wellcare's quality focus consists of six drivers. Which of the following is not a
Wellcare quality driver?
a. Member Service
b. Reputation
c. Member Payments
d. Serving Government Customers - ✔✔C. Member Payments
✔✔Centene continues to expand its reach by offering more products in a wider
geography. ____ new Wellcare and Ascension Complete plans are going to market.
a. Thirty-three
b. Forty-eight
c. Fifty-two - ✔✔B. 48
✔✔The Part D Senior Savings Model (SSM), which reduces member spending on
insulin, will be offered on all Value Script, Value Plus PDPs, and select Wellcare MAPD
plans.
Select one:
QUESTIONS AND SOLUTIONS RATED A+
✔✔Low-Income Subsidy (LIS)/Medicaid Lookup status verification in Ascend is:
(Select all that apply.)
a. Available for LIS level searches in all states.
b. Available for Medicaid status searches in select states.
c. A way to assist brokers/agents with enrolling beneficiaries into the right plan based on
their extra help status. - ✔✔ALL APPLY
✔✔Although options for capturing and submitting SOAs vary by health plan, Wellcare
accepts SOAs in which of the following methods?
a. Ascend
b. Telephonic
c. Paper
d. All of the above - ✔✔D. All of the above
✔✔Which of the following is not an example of Protected Health Information (PHI)?
a. Medical records
b. Payment history
c. Library card - ✔✔C. Library Card
✔✔Wellcare must receive notice of an event change or cancellation as soon as
possible, but no later than 30 minutes after the event start time.
Select one:
True
False - ✔✔False
✔✔The Single Sign-On Portal provides access to several applications, including
Centene Workbench.
Select one:
True
False - ✔✔True
✔✔Once the enrollment is completed, you can save a copy of the application for your
reference.
Select one:
True
, False - ✔✔False
✔✔Enrollment applications must be received by Wellcare no later than ___ calendar
day(s) following receipt from the beneficiary.
a. 1
b. 3
c. 5
d. 7 - ✔✔A. 1
✔✔Communication of PHI can be:
(Select all that apply.)
a. Written
b. Electronic
c. Verbal - ✔✔All Apply
✔✔Brokers/Agents must meet all required contracting, training, and certification
requirements to be eligible to sell Wellcare's Medicare Products.
Select one:
True
False - ✔✔True
✔✔Medicare Star Ratings and performance are at the forefront of Wellcare's quality
strategy. Wellcare's quality focus consists of six drivers. Which of the following is not a
Wellcare quality driver?
a. Member Service
b. Reputation
c. Member Payments
d. Serving Government Customers - ✔✔C. Member Payments
✔✔Centene continues to expand its reach by offering more products in a wider
geography. ____ new Wellcare and Ascension Complete plans are going to market.
a. Thirty-three
b. Forty-eight
c. Fifty-two - ✔✔B. 48
✔✔The Part D Senior Savings Model (SSM), which reduces member spending on
insulin, will be offered on all Value Script, Value Plus PDPs, and select Wellcare MAPD
plans.
Select one: