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Exam (elaborations)
Medical Office Exam 1 UPDATED ACTUAL Questions and CORRECT Answers
Medical Office Exam 1 UPDATED ACTUAL 
Questions and CORRECT Answers 
Important information about a patient's medical history and present condition is found in the - 
CORRECT ANSWER - Patient's health record 
In addition to being essential documents for patient care management, patient records are used 
for - CORRECT ANSWER - providing patient educatio
Exam (elaborations)
Medical Office Management Exam UPDATED ACTUAL Questions and CORRECT Answers
Medical Office Management Exam 
UPDATED ACTUAL Questions and 
CORRECT Answers 
SHARE - CORRECT ANSWER - The single most critical factor for an outstanding 
medical practice, patient loyalty, can be achieved by embracing principles embodies in which of 
the following acronyms? 
All of the above - CORRECT ANSWER - Patient loyalty via adoption of the SHARE 
principles needs to be part of the office culture adopted by which of the following groups?
Exam (elaborations)
Medical Office Management Exam ACTUAL Questions and CORRECT Answers
Medical Office Management Exam ACTUAL 
Questions and CORRECT Answers 
When must an established patient undergo another complete exam, as if they are a new patient? - 
CORRECT ANSWER - Accident or on-the-job injury 
The reception area should be calm and - CORRECT ANSWER - Peaceful
Exam (elaborations)
Medical office concept UPDATED ACTUAL Questions and CORRECT Answers
Medical office concept UPDATED ACTUAL 
Questions and CORRECT Answers 
They lack professionalism - CORRECT ANSWER - What might a patient assume about 
the medical staff if the waiting area is in disarray, with trash on the floor, tattered furniture, and 
scattered reading material? 
Comfortable - CORRECT ANSWER - What type of environment should a medical office 
waiting area provide?
Exam (elaborations)
Medical Office Concepts Final Exam Review UPDATED ACTUAL Questions and CORRECT Answers
Medical Office Concepts Final Exam Review 
UPDATED ACTUAL Questions and 
CORRECT Answers 
Breach - CORRECT ANSWER - Which term refers to the acquisition, access, use or 
disclosure of unsecured PHI in a manner not permitted under the HIPAA Privacy Rule, thus 
compromising the security or privacy of the PHI 
X-12 837 Health Care Claim - CORRECT ANSWER - Most physician practices are 
required to use this HIPAA-standard electronic claim format called
Exam (elaborations)
Medical Office Concepts Final Exam Study Guide UPDATED ACTUAL Questions and CORRECT Answers
Medical Office Concepts Final Exam Study 
Guide UPDATED ACTUAL Questions and 
CORRECT Answers 
Forms used by the medical practice should be updated __________ and the codes verified 
with the current year's diagnostic and procedural codes. - CORRECT ANSWER - 
Annually 
Patient John Parks had a CBC and a PFT performed. Which type of insurance will cover 
the services? - CORRECT ANSWER - Basic
Exam (elaborations)
Medical Terminology Midterm Exam A+ Graded (100% Accurate)
What is a word root? - Correct Answer The foundation of a medical term and contains its primary meaning. Most word roots are derived from Greek or Latin language. 
 
What is a suffix? - Correct Answer Word element placed at the end of a word that changes a meaning of the word. 
 
What is a prefix? - Correct Answer Word element attached to the beginning of a word or word root. Not all medical terms have a prefix. 
 
What does a suffix describe? - Correct Answer In medical terminology, a s...
Exam (elaborations)
Medical Office Concepts Final Review Questions And Complete Solutions
Are the most common place of employment for the administrative medical assistant - Correct Answer physicians practices 
 
The outward display of an employees values and standards is defined as - Correct Answer Work Ethic 
 
An administrative medical assistant should always be aware of the impression and professional image given by his or her actions and presentation because the physician and practice are represented through the - Correct Answer Administrative Medical Assistant (AMA) 
 
Phy...
Exam (elaborations)
MEDICAL OFFICE ASSISTANT PRACTICE TEST ANSWERED AND GRADED D
A word used to indicate revising the next is ____. 
 
a. enter 
 b. alter 
 c. cut 
d. edit - Correct Answer d. edit 
 
A person appointed by a court to settle an estate is called a(n) _______. 
a. administrator 
b. actuary 
c . accountant 
d. public defender - Correct Answer a administrator 
 
Annual or periodic income to the insured for life or for a special long term is called a(a) __________. 
a. annuity 
b. interest 
c. malpractice 
d. battery - Correct Answer a. annuity 
 
negligen...
Exam (elaborations)
Medical Office Management Questions With Latest Solutions
d. salary review. - Correct Answer All of the following are included in financial management EXCEPT 
a. banking. 
b. billing. 
c. collections. 
d. salary review. 
 
communication - Correct Answer Along with knowledge of the clinical skills needed to run an efficient medical office, an office manager needs effective administrative and ________ skills. 
 
minutes - Correct Answer During staff meetings, ________ are generally recorded for future reference and distributed for review before the...
Exam (elaborations)
medical office concepts midterm Questions Correctly Answered
The use of __________ to communicate is as widespread as telephone communication. - Correct Answer Email 
 
_________ is the ability to speak and act considerately in various situations. - Correct Answer Tact 
 
_______ means logically and systematically planning steps to accomplish a task. - Correct Answer Problem-solving 
 
When speaking with terminally ill patients, what types of topics should you discuss? - Correct Answer Short Term Topics 
 
Dependability consists of _________ tasks...
Exam (elaborations)
Medical office concepts final study review (ASWERED CORRECTRY)
Sensitive health information, such as HIV, psychiatric notes, drug or alcohol use, and physical or mental abuse statements - Correct Answer May be released, using an authorization form with patient signature only after listing the specific description of particularly sensitive information and dates of treatment 
 
Physicians medical license are renewed every - Correct Answer 1 or 2 years 
 
As healthcare professional, much of the communication you will be involved and will send her on; - Cor...
Exam (elaborations)
medical office concepts final Questions With Quality Solutions || Answered & Graded
physician practices - Correct Answer the most common place of employment for the administrative medical assistant. 
 
work ethics - Correct Answer The outward display of an employee's values and standards is defined as 
 
accuracy - Correct Answer doctors rank what as the most important employee trait 
 
impression 
professional image - Correct Answer An administrative medical assistant should always be aware of the ______________ and _______________ __________ given by his or her acti...
Exam (elaborations)
Medical Office Concepts Questions And Error – Free Answers
According to HIPAA guidelines: - Correct Answer concerning a patient, I may use/disclose only the minimum information that is needed to perform my job duties. 
 
HIPAA - Correct Answer Health Information Portability & Accountability Act 
 
HIPAA was passed - Correct Answer August 21, 1996 
 
PHI - Correct Answer Protected Health Information 
 
According to HIPAA, certain categories are considered covered entities, and must abide by HIPAA rules and regulations. They include the following:...
Exam (elaborations)
Medical office concepts chapter 5 Questions And Complete Solutions
Section 1, Identification - Correct Answer includes product identifier; manufacturer or distributor name, address, phone number; emergency phone number; recommended use; restrictions on use 
 
Section 2, Hazard(s) identification - Correct Answer includes all hazards regarding the chemical; required label elements. 
 
Section 3, Composition/information on ingredients - Correct Answer includes information on chemical ingredients; trade secret claims 
 
Section 4, First-aid measures - Correct...
Exam (elaborations)
Medical Office Concepts Chapter 1 (Fully Solved ) || A+ Pass!
People facing death may have extreme responses to the situation. - Correct Answer True 
 
What are two indicators of job satisfaction? - Correct Answer Initiative and motivation 
 
Certification for any health care professional is controlled by government agencies. - Correct Answer False 
 
In a health care setting, how is effective customer service demonstrated? - Correct Answer By placing the patient's needs first 
 
Tasks required of the administrative medical assistant may include p...
Exam (elaborations)
Medical Office Concepts Ch.4-6 Study Guide Completed With A+ Graded Answers
Provides the sender with evidence of delivery (4) - Correct Answer Certified Mail 
 
Classification of a patient who has seen the physician of the same specialty in the same practice within in the last three years. (4) - Correct Answer Established patient 
 
The main reason a patient seeks medical services. - Correct Answer Chief complaint 
 
Medical condition requiring treatment as a result of an unforeseen illness, injury, or condition but is not defined as an emergency. (4) - Correct An...
Exam (elaborations)
Medical Office Concepts CH. 12 With Latest Solutions
In the ZIP + 4 code, the four-digit add-on number is important because it identifies: - Correct Answer -a particular city block. 
-the floor of a building. 
-a department within a company. 
-a group of post office boxes. 
 
Metered mail must be deposited: - Correct Answer at the post office where the permit was issued. 
 
The forever stamp: - Correct Answer has a value that will remain that of a first-class stamp. 
 
When the medical assistant reads correspondence and either underlines or ...
Exam (elaborations)
Medical Office Concepts CH. 9 (With Highest Ratings )2024/25
A ROS is: - Correct Answer an inventory of each body system. 
 
Medicare documentation guidelines state that: - Correct Answer outpatient physicians can use either the 1995 or 1997 guidelines. 
 
Documenters of the medical record: - Correct Answer are all individuals who provide health care services. 
 
With an electronic medical record, a scribe: - Correct Answer fills in blanks, completes phrases/sentences, or keys in dictated text that the physician narrates. 
 
When converting from a...
Exam (elaborations)
Medical Office Concepts CH. 8 With Quality Solutions 2024/25
A password, used as a security code to safeguard entrance to a computerized system, should: - Correct Answer be a sequence of letters and numbers. 
 
Electronic files should be backed up: - Correct Answer -often during data entry 
-periodically 
-at the end of the day 
-once a week, using a full backup 
 
Electronic documents are created using: - Correct Answer a scanning machine. 
 
In a medical office, a paper shredder should: - Correct Answer always be used to ensure confidentiality o...