Study guides, Class notes & Summaries

Organizational Behaviour Questions & Answers ability - ANSWER: an individual's capacity to perform the various tasks in a job affective commitment - ANSWER: an emotional attachment to an organization and a belief in its values affective component - ANSWER: the emotional or feeling segment of an attitude Agreebleness - ANSWER: A personality dimension that describes someone who is good natured, cooperative, and trusting. anchoring bias - ANSWER: a tendency to fixate on initial information,...

Organizational behaviour Questions & Answers - Selective perception (communication barrier) - ANSWER: *Communication barrier*: The tendency to process messages based on personal interests, experiences, and attitudes (De)centralization of authority - ANSWER: The practice in large companies of establishing autonomous divisions whose heads are entirely responsible for what happens in the division. A group goes through 5 separate stages in its lifetime: - ANSWER: 1.) Forming 2.) Storming 3.) ...

Organizational behaviour Questions & Answers 1/8th rule - only 12% of organizations will actually do what is required to increase profits by putting people first 2 primary OB outcomes - Job performance and organizational commitment 2 step approach to relating - mindfulness, balancing advocacy and inquiry 2 types of self-fulfilling prophecies - pygmalion, golem 3 relationships of expectancy theory - effort-performance relationship, performance-reward relationship, rewards-personal goals re...

Organizational Behaviour Terms Questions & Answers _____ occurs when individuals express feelings upon encountering others who exhibit values similar to their own. - ANSWER: Value congruence ______ is the ability to understand our emotions and their impact on our work and on others. - ANSWER: Self awareness _______ is classified as a process theory - ANSWER: Equity theory _______ reflect a person's beliefs about the meAnswer to achieve desired ends - ANSWER: Instrumental ________ descr...

Organizational Behaviour Questions & Answers 360 Degree Feedback - ANSWER: Gathering feedback from multiple levels of the organization. Ability - ANSWER: What a person is capable of. Alderfer's GRE Model - ANSWER: Growth, Relatedness, Existence model of needs. Alternative Development, Evaluation, and Choice - ANSWER: Maximization, Anchoring Effect, Satisficing. Attitudes - ANSWER: Stable evaluative tendencies towards objects, situations, or people. Attribution - ANSWER: Assigning meaning...

Organizational Behaviour Questions & Answers Alternative development, evaluation, and choice - ANSWER: Perfectly rational decision maker exhibits maximization -- choice of decision alternative with greatest expected value. Decision maker under bounded rationality: alternative solutions are not all known and neither are probabilities of success. Attitude and behaviour equation - ANSWER: Belief + value --> attitude --> behaviour Behavioural theories and motivation - ANSWER: "carrot an...

Organizational Behaviour Questions & Answers Action Research - ANSWER: A change process based on the systematic collection of data and then selection of a change action based on what the analyzed data indicate Affective Conflict - ANSWER: Conflict that is emotional and aimed at a person rather than an issue Aggressiveness (culture) - ANSWER: The degree to which people are aggressive and competitive rather than easygoing and supportive Anchoring Bias - ANSWER: A tendency to fixate on initi...

Organizational Behaviour Test Bank Questions & Answers A conscious coordinated social unit composed of a group of people that function on a relatively continuous basic to achieve a common set of goals is known as a(n) a.) work group b.) team c.) organization d.) society e.) task force - ANSWER: c.) organization A field of study that investigates the impact of individuals, groups, and structure on behaviour within organization is known as: a.) psychology b.) sociology c.) social psyc...

Organizational Behaviour Questions & Answers Affect - ANSWER: a broad range of feelings that people experience affect intensity - ANSWER: individual differences in the strength with which individuals experience their emotions affective component of attitude - ANSWER: A person's feelings or emotions about an object, person, or event. affective events theory - ANSWER: a model that suggests that workplace events cause emotional reactions on the part of employees, which then influence workpl...

Organizational Behaviour Questions & Answers "SMART" goals - ANSWER: Goals should be: Specific Measurable Attainable Result-orientated Time-bound adjourning - ANSWER: the final stage in group development for temporary groups, where attention is directed toward wrapping up activities rather than task performance alternative work arrangements - ANSWER: flextime job sharing telework autonomy - ANSWER: the degree to which the job provides substantial freedom, independence, and discret...