MKTG 3340
Southern Methodist University
Here are the best resources to pass MKTG 3340. Find MKTG 3340 study guides, notes, assignments, and much more.
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Exam (elaborations)
MKTG 3340 Exam 1 (1,2,3,5,8) Questions With Complete Solutions
Marketing correct answer: Delivery of customer satisfaction at a profit 
 
Goals of marketing correct answer: Attract new customers with value and keep current customers with satisfaction 
 
Requirements for Marketing correct answer: Two or more parties with unsatisfied needs 
Desire and ability to satisfy needs 
A way to communicate 
Something to exchange 
 
Target market correct answer: One or more specific groups of potential customers towards which an organization directs its marketing p...
Exam (elaborations)
MKTG 3340 Exam 2 Questions With Complete Solutions
Market Segmentation correct answer: aggregate consumers into groups (segments) that have similar needs and will react similarly to a marketing action 
 
Segmentation Strategies correct answer: - 1 product w/ multiple target segments (Johnson shampoo for dogs or babies, tums for calcium or antacid) 
- multiple products/ multiple segments (utility mini van vs. excitement sports car) 
- mass customization (dell built to order laptop) 
 
Criteria for effective market segmentation correct answer: ...
Exam (elaborations)
MKTG 3340 EXAM 2 QUESTIONS WITH COMPLETE SOLUTIONS
how does idea generation play a role in the new product development process? correct answer: new product development process: strong new product planning, systematic and customer driven for finding and growing new products 
 
STEPS: 
1. idea generation 
2. idea screening 
3. concept development and testing 
4. marketing strategy development 
5. business analysis 
6. product development 
7. test marketing 
8. commercialization 
 
idea generation: starts new product development, the systematic se...
Exam (elaborations)
MKTG 3340 Final Exam Questions With Complete Solutions
Role of Marketing correct answer: Generate profitable revenue 
 
When a marketer can describe something it is called a correct answer: product concept 
 
After buying an item we experience what? correct answer: cognitive dissonance 
 
Ways to engage consumers, directly or indirectly correct answer: -Directly: physically, email newsletters, one to one basis, calling, sending direct ads/texting, create relationship, personalizing advertising toward you 
-Indirectly: social media, PR, content m...
Exam (elaborations)
MKTG 3340 Exam 3 Questions With Complete Solutions
How do intermediaries create value? correct answer: Transactional Function: buying/selling/risk taking 
Logistical Function: storing/assorting (mix of products)/sorting(lots of a single product)/bulk breaking(one large item broken down)/transporting 
Facilitating: financing/grading/marketing info and research 
 
We use intermediaries to: correct answer: make a product or service available by consumers or industrial use 
be more efficient: reduce # of contacts 
allow firms to focus on core comp...
Exam (elaborations)
Marketing 3340 Exam 1 (Summer) Questions With Complete Solutions
The marketing Mix correct answer: 4 controllable factors 
Price 
Product 
Promotion 
Place 
 
Target Market correct answer: one or more specific groups of potential customers toward which an organization directs its marketing program 
 
Market Segments correct answer: Homogenous group of buyers that: 
1) have common needs 
2) respond similarly to marketing action 
 
Customer Value correct answer: the unique combination of benefits received by target buyers 
Quality, Convenience, On time deli...
Exam (elaborations)
MKTG 3340 Exam #2 Questions With Complete Solutions
The purpose of marketing is to... correct answer: generate profitable Revenue 
 
Which statement is most likely true about idea generation in the new product development process? 
A. A company can either develop ideas through internal or external sources but not through both. 
B. Idea generation is usually followed by procedures that reduce the total number of ideas. 
C. Most companies set a limit for the number of ideas generated to simplify the process. 
D. Idea generation is most effective w...
Exam (elaborations)
MKTG 3340 Exam 2 Questions With Complete Solutions
How does idea generation play a role in the new product development process? correct answer: Crowd Sourcing, think of ideas, find a good idea, bring it to life 
 
Detailed understanding of Jennifer Pritchard and John Eckhardt's presentation content correct answer: Meet needs of airline passengers by creating an experience. 
AA: Understand the culture and religion 
 
SNAP: performance-based marketing: PI-personal identification. 1st person- email and phone #, 2nd person device ID and advertis...
Exam (elaborations)
MKTG 3340 TEST 2 Questions With Complete Solutions
STP correct answer: segment market 
target market 
positioning 
 
1 product multiple segments correct answer: tums: 
you like spicy food 
you had too much fun last night 
 
multiple products and multiple segments correct answer: cars: 
minivan for family 
sports car for the CEO 
 
mass customization correct answer: dell: 
gamers 
students 
workers 
 
STP - M&Ms correct answer: children - sweets/halloween candy 
adults - richer/creamier chocolate consumption 
CANDYMAN COMMERCIAL - hits all t...
Exam (elaborations)
MKTG 3340 Final – SMU Questions With Complete Solutions
What are Some Errors in Communication? correct answer: sources may not adequately transform the abstract idea into an effective set of symbols 
 
a properly encoded message may be first sent through the wrong channel and never make it to the intended receiver 
 
the receiver may not properly transform the set of symbols into the correct abstract idea 
 
feedback may be so delayed or distorted that it is of no use it the sender 
 
Encoding correct answer: process of having the sender transform...
Exam (elaborations)
MARKETING 3340 FINAL EXAM REVIEW FALL 2023
Alternative Growth Strategies: 
• Marketing Penetration 
• Market Development 
• Product Development 
• Diversification 
Alternative Consolidation Strategies: 
• Harvesting 
• Pruning 
• Retrenchment 
• Divestment 
Final Exam Review 
Product Life Cycle: 
• Introduction 
• Growth 
• Maturity 
• Decline 
Branding: 
• Multiproduct vs. Multibranding 
• Private, Mixed, Sub-branding, Co-Branding 
• Line vs. Brand Extensions 
Final Exam Review 
Variables for Market Segment...
Exam (elaborations)
MKTG 3340 EXAM 1| 124 Questions| With Complete Solutions
what is marketing? correct answer: the management process involved in identifying, anticipating, and satisfying customer wants profitably 
 
what are the 2 goals of marketing? correct answer: 1. discover (assess) the needs and wants of prospective customers 
2. satisfy these needs & wants through EXCHANGE (each are better off after exchange) 
 
what are the 4 requirements for marketing to occur? correct answer: 1. two or more parties with unsatisfied needs 
2. desire and ability to satisfy th...