Chapter 1 - 1/16/25
Why do we communicate?
- Physical needs
- Identity needs
- Social needs
- Practical goals
- instrumental goals
We can use verbal or non verbal communication
Build bridges not walls
The Process of Communication
Linear Model : communication as something the sender “does to” a receiver
- Sender
- Encoding
- Message
- Channel
- Receiver
- Decoding
- Noise (static)
Intrapersonal noise- takes place inside of you but could affect your communication
Transactional communication model:
- Communicators
- Environments
- Channels
- Internal and external noise
Looking at each other to communicate - helps read non verbal communication
Women are better are reading non-verbal communication
Understanding takes place where the two frames of references crossover
They will never EVER completely align with each other
,Interpersonal communication
Definition: a transactional process involving participants who occupy different but
overlapping environments and create meaning and relationship through the exchange of
messages, many of which are affected by external, physiological, and psychological noise
Features:
- Uniqueness (relational culture)
- Irreplaceability
- Interdependence
- Disclosure
- Intrinsic rewards
Impersonal Communication
- The OPPOSITE of interpersonal communication
Communication Principles and Misconceptions
Communication principles
- Communication can be intentional or unintentional
- It's impossible not to communicate
- Communication is unrepeatable
- Communication is irreversible
- Communication has a content and relational dimension
- content (information explicitly discussed)
- relational (expresses how you feel)
Communication Misconceptions
- More communication is ot always better
- Meanings are not in the words
- Successful communication doesn't always involve shared understanding
- Communication will not solve all problems
Verbal and nonverbal need to be synced together
, What makes an effective communicator?
- Communication competence: communicating both effectively and appropriately
- There is no ideal way to communicate
- A variety of communication styles can be effective
- You can always learn new styles of communication
- Competence is situational
- Competence can me learned
If you don't like the way you communicate than CHANGE IT
Competent communicator characteristics
- A wide range of behaviors
- Ability to choose the most appropriate behavior
- Skill at performing behaviors
- Cognitive complexity
- Empathy
- Self-monitoring
- Commitment
Competence in intercultural communication
- Co-cultures
- Know rules of specific culture
- culture-general
- Motivation
- Tolerance for ambiguity
Chapter 2- Interpersonal communication in Social Media - 1/21/25
Mediated Versus Face-to-Face Communication
- Similarities between mediated and face-to-face communication
- - same goals
- - similar process
- - similar principles
Why do we communicate?
- Physical needs
- Identity needs
- Social needs
- Practical goals
- instrumental goals
We can use verbal or non verbal communication
Build bridges not walls
The Process of Communication
Linear Model : communication as something the sender “does to” a receiver
- Sender
- Encoding
- Message
- Channel
- Receiver
- Decoding
- Noise (static)
Intrapersonal noise- takes place inside of you but could affect your communication
Transactional communication model:
- Communicators
- Environments
- Channels
- Internal and external noise
Looking at each other to communicate - helps read non verbal communication
Women are better are reading non-verbal communication
Understanding takes place where the two frames of references crossover
They will never EVER completely align with each other
,Interpersonal communication
Definition: a transactional process involving participants who occupy different but
overlapping environments and create meaning and relationship through the exchange of
messages, many of which are affected by external, physiological, and psychological noise
Features:
- Uniqueness (relational culture)
- Irreplaceability
- Interdependence
- Disclosure
- Intrinsic rewards
Impersonal Communication
- The OPPOSITE of interpersonal communication
Communication Principles and Misconceptions
Communication principles
- Communication can be intentional or unintentional
- It's impossible not to communicate
- Communication is unrepeatable
- Communication is irreversible
- Communication has a content and relational dimension
- content (information explicitly discussed)
- relational (expresses how you feel)
Communication Misconceptions
- More communication is ot always better
- Meanings are not in the words
- Successful communication doesn't always involve shared understanding
- Communication will not solve all problems
Verbal and nonverbal need to be synced together
, What makes an effective communicator?
- Communication competence: communicating both effectively and appropriately
- There is no ideal way to communicate
- A variety of communication styles can be effective
- You can always learn new styles of communication
- Competence is situational
- Competence can me learned
If you don't like the way you communicate than CHANGE IT
Competent communicator characteristics
- A wide range of behaviors
- Ability to choose the most appropriate behavior
- Skill at performing behaviors
- Cognitive complexity
- Empathy
- Self-monitoring
- Commitment
Competence in intercultural communication
- Co-cultures
- Know rules of specific culture
- culture-general
- Motivation
- Tolerance for ambiguity
Chapter 2- Interpersonal communication in Social Media - 1/21/25
Mediated Versus Face-to-Face Communication
- Similarities between mediated and face-to-face communication
- - same goals
- - similar process
- - similar principles
