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Communication - ANSWERSThe process by which information is exchanged between a sender and a receiver. Downward communication - ANSWERSCommunication that flows from higher to lower levels in an organization. Upward communication - ANSWERSCommunication that flows from lower to higher levels in an organization. Horizontal communication - ANSWERSCommunication that flows among managers and workers who are at the same organizational level. Effective communication - ANSWERSCommunication whe...

What is unit labor cost? - ANSWERSAverage cost of workers / average level of output How can employees be a core competency? - ANSWERS- productivity - customer service - organizational culture How can organizations increase employee productivity? - ANSWERS1. Organizational restructuring 2. Re-desinging work 3. Aligning HR activities 4. Outsourcing Analysis Understand the difference between the three fundamental HR roles: - ANSWERSAdministrative- focussing on record-keeping Operat...

Decision Making - ANSWERSthe process of developing a commitment to some course of action What does decision making involve? - ANSWERS1. making a choice among several action alternatives 2. it is a process 3. involves a commitment of resources to formulate good decision Well Structured Problem - ANSWERS-a problem for which there is a clear pathway to the solution -there are rules and steps -simple and non-controversial decisions arise ex. how to make pepperoni pizza Ill structured P...

Values - ANSWERS- they signal how we believe we should and should not behave - Values are motivational as they signal the attractive aspects of our environments - it's the broad tendency to prefer certain states of affairs over others - Values are general and don't predict behaviour People hold values structured around such 6 factors as ; - ANSWERS- achievement - power - autonomy - conformity - tradition - social welfare Managers might value high productivity (an _________ va...

esscalation of commitment/sunk cost bias - ANSWERSresources committed to initial course of action, but doesn't produce desired return. Violates rationality. Ex) $20 auction OB - ANSWERSscience of behavior in work organizations; applied social science organization - ANSWERSconsciously coordinated social organization, 2+ people, functions continuously to achieve a goal. 1) Purpose 2) People 3) Deliberate Structure social loafing - ANSWERSpeople work harder on their own than on a team ...

Strategic Management - ANSWERSfull set of analysis, decisions, and actions that a firm make Competitive Advantage - ANSWERSbusiness edge or property that creates value for customers and that competitors are unable to imitate or find too costly to imitate A Successful Vision - ANSWERSwhat the firm wants to be and expects to achieve in the future reflects the firm's values and aspirations most effect when development includes all stakeholder An Effective Mission - ANSWERSspecifies ...

What are the five assertions in financial statements - ANSWERSExistence Completeness Valuation Rights & Obligations Presentation & Disclosure Existence - ANSWERSAre there items included in the financial statements included in the financial statements that should not be there -occurrence is a form of existence Completeness - ANSWERSIs there anything missing from the F/S that should be there? -cut-off is a form of completeness What are the three communications in an auditor's rep...

CHAPTER 1 - ANSWERS One way to think of management is ___. A. efficiency in motion B. the science of helping people C. the science of accomplishing things D. the art of getting things done through people E. the science of synergy - ANSWERSD. the art of getting things done through people Don works diligently to accomplish the company goals in an efficient and effective manner, utilizing his employees through planning, organizing, leading, and controlling company resources. Don is ...

Which of the following statements about the pillars of management is true? a. The interaction between the three management is a linear process b. The strategic perspective involves developing and aligning the organizational components to achieve strategic objectives c. It involves the interplay of strategy, organizational design, and individual leadership d. Individual leadership addresses the impact of globalization on competitive positioning of a business - ANSWERSc. It involves the interp...

Organizational Behavior (OB) - ANSWERSThe study of what people think, feel, and do in and around organizations Organizations - ANSWERSGroups of people who work interdependently toward some purpose Systematic Research Anchor - ANSWERSStudy organizations using systematic research methods Multidisciplinary Anchor - ANSWERSImport knowledge from other disciplines, not just create its own knowledge Contingency Anchor - ANSWERSRecognize that the effectiveness of an action may depend on the ...