Human Resource Management
Midterm Questions with Correct
Answers
What is unit labor cost? - ANSWERSAverage cost of workers / average level of output
How can employees be a core competency? - ANSWERS- productivity
- customer service
- organizational culture
How can organizations increase employee productivity? - ANSWERS1. Organizational
restructuring
2. Re-desinging work
3. Aligning HR activities
4. Outsourcing Analysis
Understand the difference between the three fundamental HR roles: -
ANSWERSAdministrative- focussing on record-keeping
Operational/Employee Advocate- managing HR activities based on strategies and
operations
Strategic- helping define and implement business strategies relative to human capital
What are the steps in the HR planning process? - ANSWERS1. Vision/Mission
Statement
2. SWOT Analysis
3. Goals & Objectives
Understand environmental analysis: - ANSWERSSWOT
How do you forecast HR supply and demand? - ANSWERSInflows- external hires,
internal transfers, promotions, recalls, demotions
Outflows- promotions, turnover, terminations, demotions, retirements, deaths, layoffs
Understand the role of HR in mergers and acquisitions, specifically before the deal and
during integration: - ANSWERSBefore: Due diligence- comprehensive assessment of all
aspects of the business being acquired ( should they be combined)
During: Activity switches to the orderly transition. First 60 must deliver high quality
administrative and operational support to employees and managers
, What is the difference between being effective and being efficient? -
ANSWERSEffective- degree to which operations are carried out in an economical
manner
Efficiency- The ability of a program, project to task to produce a specific desire effect or
result that can be measured.
Key HR Metrics: - ANSWERSStaffing metrics- specific measure like absenteeism and
turnover rates
Balanced scorecard- organizations use to report on a diverse set of performance
measures.
What is disparate treatment? - ANSWERSOccurs when individuals with particular
characteristics that are not job related are treated differently from others
What is disparate impact? - ANSWERSOccurs when an employment practice that does
not appear to be discriminatory adversely affects individuals with a particular
characteristic so that they are substantially underrepresented as a result of employment
decisions that to their disadvantage
What is a business necessity? - ANSWERSa practice necessary for safe and efficient
organizational operations
What is a BFOQ? - ANSWERScharacteristic providing a legitimate reason an employer
can exclude persons on otherwise illegal bases of consideration
Basics of Title VII: - ANSWERS- Equal Employment Opportunity
- all private employers of 15 +
- all educational institutions, public, and private
- state and local governments
-public and private employment agencies
-labor unions
-joint labor
Job relatedness and business necessity under the Civil Rights Act of 1991. -
ANSWERS-race, color, religion, sex, national origin must play no role in employment
decisions.
What is the objective of an Affirmative Acton program? - ANSWERSProactive
employment practices to compensate for historical discrimination against women,
minorities, and individuals with disabilities.
Understand the basics of the Equal Pay Act: - ANSWERS1. differences in seniority
2. differences in performance
Midterm Questions with Correct
Answers
What is unit labor cost? - ANSWERSAverage cost of workers / average level of output
How can employees be a core competency? - ANSWERS- productivity
- customer service
- organizational culture
How can organizations increase employee productivity? - ANSWERS1. Organizational
restructuring
2. Re-desinging work
3. Aligning HR activities
4. Outsourcing Analysis
Understand the difference between the three fundamental HR roles: -
ANSWERSAdministrative- focussing on record-keeping
Operational/Employee Advocate- managing HR activities based on strategies and
operations
Strategic- helping define and implement business strategies relative to human capital
What are the steps in the HR planning process? - ANSWERS1. Vision/Mission
Statement
2. SWOT Analysis
3. Goals & Objectives
Understand environmental analysis: - ANSWERSSWOT
How do you forecast HR supply and demand? - ANSWERSInflows- external hires,
internal transfers, promotions, recalls, demotions
Outflows- promotions, turnover, terminations, demotions, retirements, deaths, layoffs
Understand the role of HR in mergers and acquisitions, specifically before the deal and
during integration: - ANSWERSBefore: Due diligence- comprehensive assessment of all
aspects of the business being acquired ( should they be combined)
During: Activity switches to the orderly transition. First 60 must deliver high quality
administrative and operational support to employees and managers
, What is the difference between being effective and being efficient? -
ANSWERSEffective- degree to which operations are carried out in an economical
manner
Efficiency- The ability of a program, project to task to produce a specific desire effect or
result that can be measured.
Key HR Metrics: - ANSWERSStaffing metrics- specific measure like absenteeism and
turnover rates
Balanced scorecard- organizations use to report on a diverse set of performance
measures.
What is disparate treatment? - ANSWERSOccurs when individuals with particular
characteristics that are not job related are treated differently from others
What is disparate impact? - ANSWERSOccurs when an employment practice that does
not appear to be discriminatory adversely affects individuals with a particular
characteristic so that they are substantially underrepresented as a result of employment
decisions that to their disadvantage
What is a business necessity? - ANSWERSa practice necessary for safe and efficient
organizational operations
What is a BFOQ? - ANSWERScharacteristic providing a legitimate reason an employer
can exclude persons on otherwise illegal bases of consideration
Basics of Title VII: - ANSWERS- Equal Employment Opportunity
- all private employers of 15 +
- all educational institutions, public, and private
- state and local governments
-public and private employment agencies
-labor unions
-joint labor
Job relatedness and business necessity under the Civil Rights Act of 1991. -
ANSWERS-race, color, religion, sex, national origin must play no role in employment
decisions.
What is the objective of an Affirmative Acton program? - ANSWERSProactive
employment practices to compensate for historical discrimination against women,
minorities, and individuals with disabilities.
Understand the basics of the Equal Pay Act: - ANSWERS1. differences in seniority
2. differences in performance
