Accurate Answers
esscalation of commitment/sunk cost bias - ANSWERSresources committed to initial
course of action, but doesn't produce desired return. Violates rationality. Ex) $20 auction
OB - ANSWERSscience of behavior in work organizations; applied social science
organization - ANSWERSconsciously coordinated social organization, 2+ people,
functions continuously to achieve a goal. 1) Purpose 2) People 3) Deliberate Structure
social loafing - ANSWERSpeople work harder on their own than on a team
manager - ANSWERSorganizational member who integrates and coordinates the work
of others
-planning, organizing, leading, controlling
project oxygen - ANSWERSbest characteristics of a manager isn't being the best
technically, but having good qualities like high EQ
leadership v management - ANSWERSleadership: innovation and change;
management: order and consistency
- leaders and managers are NOT different people. Just different skills
Work behaviors - ANSWERSJob performance (task performance and contextual),
counterproductive behavior, turnover, safety, other (managing stress)
- can train, lead, and select to get desirable behavior
personality trait - ANSWERShabitual pattern of cognition, affect, behavior
Big 5 Personality Traits - ANSWERSOpenness to new experiences, conscientiousness,
extraversion, agreeableness, neuroticism
extraversion - ANSWERSsociability and sensitivity to stimulation
- friendliness, gregariousness, assertiveness, activity level, excitement-seeking, cheerful
-more likely to become leaders
-easy to judge
-impulsive
neuroticism - ANSWERSopposite of emotional stability
- anxiety, anger, depression, self-consciousness, immoderation, vulnerable
- critical thinking, inter-personal conflict
-decreases with age
, -predicts lower income
agreeableness - ANSWERSprosocial orientation
-trust, morality, altruism, cooperation, modesty, sympathy
-less likely to become managers, conflict avoidant, get along with others
-increases with age
-harder to judge
openness - ANSWERSbroad mindedness
-imagination, artistic interest, emotionality, adventurousness, intellectual curiosity,
liberalism
-lose touch with core values, diversity of interests
conscientiousness - ANSWERSdependability
-competence, orderliness, dutifulness, achievement-striving, self discipline,
cautiousness, virtue
-higher integrity, perform better in workplace
-increases with age
Marshmallow study - ANSWERSwaiting longer for the second marshmallow correlated
with future success
Study: Importance of personality - ANSWERSelementary students followed for 6
decades
-conscientiousness --> higher income and job satisfaction
-neuroticism --> lower income and job satisfaction
3 min conversation - ANSWERSeasy to judge: extraversion
moderate: openness, conscientiousness
hard: agreeableness, neuroticism
attitude - ANSWERSevaluation of person, situation, or object
-cognitive (evaluation)
- affective (emotional)
- behavioral (action)
3 examples of job attitudes - ANSWERS1. org commitment
2. job satisfaction
3. work engagement
organizational commitment - ANSWERSexample of job attitude
1. affective: feeling of loyalty
2. continuance: quitting would be costly
3. normative: feeling obliged to stay
job satisfaction - ANSWERSexample of job attitude