Itil 4 Study guides, Class notes & Summaries
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BRMP 2023 Exam Questions with Correct Answers
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BRMP 2023 Exam Questions with Correct Answers 
House of BRM - 4 pillars (core disciplines) - Answer-1. Demand shaping 
2. Exploring 
3. Servicing 
4. Value harvesting 
 
House of BRM - Roof - Answer-Clarity of the BRM role in context of provider STRATEGY and OPERATING MODEL 
 
BRM Competencies (6) - Answer-1) Strategic Partnering 
2) Business IQ 
3) Portfolio Management 
4) Provider Domain 
5) Powerful Communication 
6) Business Transition Management 
 
Typical BRM role - Answer--sits at inter...
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ITIL 4 Exam Questions and correct answers 100% graded A+ 2023
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ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk 
A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possi...
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ITIL 4 Foundation level / ITIL 4 Foundation level A+ Exam Preps/ Study guide_ Updated 2022-2023.
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ITIL 4 Foundations Exam Solution Guide (2022 updated)
ITIL 4 Foundation Certification exam prep/ ITIL 4 Foundation Practice Exam with Rationale.
ITIL 4 Foundation Certification Exam Answered/Rationale.
ITIL 4 Foundation Complete Exam Review Guide.
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk i...
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ITIL 4 Exam Questions & Answers 2024/2025
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ITIL 4 Exam Questions & Answers 2024/2025 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - ANSWERSA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A pos...
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
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ITIL 4 Foundation Practice Exam with Rationale Questions With Complete Solutions.
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ITIL 4 Foundation Practice Exam with Rationale Questions With Complete Solutions.
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ITIL 4 FOUNDATION PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS
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ITIL 4 FOUNDATION PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - correct answer A. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only ...
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ITIL 4 Foundation Exam Questions & Answers 2024/2025
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ITIL 4 Foundation Exam Questions & Answers 2024/2025 
 
 
ITIL - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services 
 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - ANSWERSITIL 
 
ITIL Service Value System - ANSWERSITIL SVS 
 
ITIL SVS - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services 
 
- ITIL...
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ITILFND_V4 Real Exam Questions and Answers;ITIL 4 Foundation 200 Q&As Updated 2024/2025 Solved 100%
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ITILFND_V4 Real Exam Questions and Answers;ITIL 4 Foundation 200 Q&As Updated 2024/2025 Solved 100%
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ITIL 4 Exam Q&A 2023
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A. Cost 
B. Utility 
C. Warranty 
D. Risk - Answer- A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possible event that could cause harm or loss, or make it more difficult to achieve objectives". Ref 2.5.3 
 
5) How d...
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