ITIL 4 Foundation Exam Questions & Answers 2024/2025

ITIL 4 Foundation Exam Questions & Answers 2024/2025 ITIL - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - ANSWERSITIL ITIL Service Value System - ANSWERSITIL SVS ITIL SVS - ANSWERSDescribes how the components and activities of an organization interact to create value through IT-enabled services - ITIL Service Value Chain - ITIL Practices - ITIL Guiding Principles - Governance - Continual Improvement - ANSWERSThe Five Core Components of the ITIL SVS ITIL Service Value Chain - ANSWERSFlexible model for the creation, delivery, and continual improvement of Services. Has six key activities. ITIL Practices - ANSWERSEnhances flexibility of the SVS and provides a comprehensive and versatile tool set for ITSM practitioners ITIL Guiding Prinicples - ANSWERSHelp to guide organizational decisions and actions and ensure a shared understanding of ITSM throughout the organization. Helps to codify the organization's culture and behavior, from strategy to day to day operations