Covey Study guides, Class notes & Summaries

IOP3703 Exam Memo Part 1 – The competent human being: The latest research shows the importance of developing employees on all levels of the organisation on a continual basis. Human Capacity Development – the focus is on developing behaviour, skills, attitudes and competencies that will enhance the overall quality of a person’s work life. Growth Psychology’s aim is to find and define a healthy personality. They argue that it is necessary for human beings to strive for that a...

Unit 1 - The competent human being 1.2 What is a competent human being? - sound theoretical knowledge, critical judgment, discipline to learn and adapt rapidly to new problems. - self- knowledge and awareness 1.2.2 Perspectives on the nature of a competent human being - Training – intervention aimed to assist people in acquiring job related technical sills - Develop employee – behavior, skills, attitudes & competencies. Enhance overall quality of persons work life - Shift towards long...

emotional intelligence -Answer- the ability to monitor ones's own feelings and other's feelings is called... transactional theory -Answer- reward and punishment is part of what leadership theory connective leadership -Answer- what type of leadership features collaboration, cooperation, coordination shared leadership -Answer- what type of leadership features "enpowerment", shared governance; give something and give resources to accomplish it Steven Covey -Answer- who developed principl...

Fire Officer 3Causes of Unethical Conduct- Most Common - correct answer Basic Needs (intended to fulfill persons' basic needs), Affiliation (groups or organizations), Self-esteem (Increase a persons' self-esteem), Self-gratification (Increase a persons' self enjoyment) When an individual has _______________ or _________________ rationalized the unethical action then it becomes easier to commit the action and any similar subsequent actions. - correct answer rationlized or justified Proce...

Wastewater Operator QuBiochemical Oxygen Demand -ANSWERorganic strength measured by amount of oxygen consumed over time composite sample -ANSWERsample combined from multiple grab samples grab sample -ANSWER1 sample representative of current conditions Dissolved Oxygeb -ANSWERmeasure of the amount of oxygen dissolved in water (mg/l) effluent -ANSWERtreated water discharged from a treatment plant eutrophication -ANSWERexcissive growth of plant/algae in receiving waters due to dissol...

NGN NURSING OB Leadership Exam Questions and Answers Attained Grade A+ Guaranteed Success Latest Update 2024 NEW GENERATION After being interviewed for the unit manager position, the staff nurse reflects on the interview process. The staff nurse is aware that leadership begins: a.Within. b.Through a relationship with a mentor. c.With the job description. d.With the chief nursing officer of the organization. ANS: A People notice differences in workplaces and tend to choose those that...

ITPM chapter 9 Exam Questions with 100% Correct Answers T/F: Extrinsic motivation causes people to participate in an activity for their own enjoyment. - answerFalse T/F: Maslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs. - answerTrue T/F: Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above. - answerFalse T/F: According to Herzberg, hygiene factors such as larger salaries...

Managers with Theory X orientation rely heavily on coercive, external control methods to motivate workers, such as pay, disciplinary techniques, punishments, and threats. correct answers true Advantageous comparison refers to the process of using cosmetic words to defuse or disguise the offensiveness of otherwise morally repugnant or distasteful behavior. correct answers false Which of the following is an approach, developed and popularized by Covey, which postulates a fundamental interdep...

State the keys to successful learning. - Make sense of education Be motivated to learn Have a positive attitude towards learning Engage in the learning process What are the six steps in the learning process? - Plan your time wisely Set up a learning site Preview the material Use study techniques Answer questions Reward yourself What is the difference between formative exercises and course exams? - Formative exercises are considered exercises in learning. They are d...

Cash Balance Plan - Increases and decreases do not effect the employee, Employer assumes Risk, Lump Sum or Lifetime, Tax Deferred Patterned Bargening - Union uses a K negotiated w/ 1 employer as a negotiating tool with others Coalition Bargaining - when more than one employer negotiates with the union; also known as multiple employer bargaining Total Quality Management - (TQM) is an approach to quality that aims to involve all employees in the quality improvement process Mcclelland Theory...