Ssa academy Study guides, Class notes & Summaries
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SSA Academy 421 2019 Study Guide Graded A
- Exam (elaborations) • 19 pages • 2024
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Postal Service employees operate under the mandate to protect and preserve the mail placed in its: 
Custody 
3 MULTIPLE CHOICE OPTIONS 
A violation of the security and sanctity of the mail is: 
Failing to deliver the mail 
3 MULTIPLE CHOICE OPTIONS 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: 
Deliver a first impression 
3 MULTIPLE CHOICE OPTIONS 
The type of communication that can enhance or contradict messages is: 
No...
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USPS 421 SSA Academy Questions & Answers | with 100% Correct Answers | Updated & Verified
- Exam (elaborations) • 27 pages • 2024
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USPS 421 SSA Academy Questions & Answers | with 100% Correct Answers | Updated & Verified
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Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024.
- Exam (elaborations) • 10 pages • 2024
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Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024. 
What is the IMM 
 International Mail Manual 
How often is the Postal bulletin printed 
 Bi-weekly 
What is undeclared HAZMAT 
 potentially hazardous material that has NOT be deemed as such by the 
customer. 
Can an SSA assist in sealing a REGISTERED parcel? 
NO! An SSA can not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? 
 Unit info/name 
 Stamp accountability 
Receipts 
 Disbursem...
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USPS 421 Postal Exam SSA ACADEMY 20242025 _ Questions & Answers
- Exam (elaborations) • 15 pages • 2024
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USPS 421 Postal Exam SSA ACADEMY 20242025 _ Questions & Answers
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Postal Exam 421 SSA ACADEMY Questions and Verified Answers 2023/2024.
- Exam (elaborations) • 10 pages • 2024
-
- $10.99
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Postal Exam 421 SSA ACADEMY Questions and Verified Answers 2023/2024. 
What is the IMM 
 International Mail Manual 
How often is the Postal bulletin printed 
 Bi-weekly 
What is undeclared HAZMAT 
 potentially hazardous material that has NOT be deemed as such by the 
customer. 
Can an SSA assist in sealing a REGISTERED parcel? 
NO! An SSA can not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? 
 Unit info/name 
 Stamp accountability 
Receipts 
 Disbursements ...
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SSA Academy 2019 flashcards Questions and Answers
- Exam (elaborations) • 32 pages • 2023
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- $16.49
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SSA Academy 2019 flashcards Questions and Answers 
Postal Service employees operate under the mandate to protect and preserve the mail placed in its: 
 
 
A violation of the security and sanctity of the mail is: 
 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: 
 
 
The type of communication that can enhance or contradict messages is: 
 
The approach a Sales and Services Associate (SSA) can use to engage our customers...
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USPS Exam 421 SSA Academy 2023.
- Exam (elaborations) • 7 pages • 2023
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- $15.99
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USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.
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Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024.
- Exam (elaborations) • 10 pages • 2024
-
- $11.49
- + learn more
Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024. 
What is the IMM 
 International Mail Manual 
How often is the Postal bulletin printed 
 Bi-weekly 
What is undeclared HAZMAT 
 potentially hazardous material that has NOT be deemed as such by the 
customer. 
Can an SSA assist in sealing a REGISTERED parcel? 
NO! An SSA can not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? 
 Unit info/name 
 Stamp accountability 
Receipts 
 Disbursem...
-
SSA Academy Exam Study Guide | 170 Questions with 100% Correct Answers | Verified | Latest Update 2024 | 37 Pages
- Exam (elaborations) • 37 pages • 2023
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- $20.49
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Postal Service employees operate under the mandate to protect and preserve the mail placed in its: 
a) Contracted postal units 
b) Custody 
c) Mailboxes 
d) Post office lobbies - b) Custody 
A violation of the security and sanctity of the mail is: 
a) Delivering the mail late 
b) Failing to deliver the mail 
c) Redirecting misspent mail 
d) Returning undeliverable mail - b) Failing to deliver the mail 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience...
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USPS Exam 421 SSA Academy 2024
- Exam (elaborations) • 14 pages • 2024
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- $11.99
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USPS Exam 421 SSA Academy 2024