WGU C215 Study guides, Class notes & Summaries
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C215 - Study Guide with Complete Solutions
- Exam (elaborations) • 15 pages • 2024
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C215 - Study Guide with Complete Solutions 
Total Quality Management (TQM) Philosophy - Answer- Customer focus, Continuous 
improvement, Employee empowerment, Use of quality tools, Product design, Process 
management, Managing supplier quality 
Customer focus (TQM) - Answer- Goal is to identify and meet customer needs. 
Continuous improvement (TQM) - Answer- A philosophy of never-ending improvement. 
Employee empowerment (TQM) - Answer- Employees are expected to seek out, 
identify, and correct ...
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WGU C215 Operations Management Exam Questions and Answers 100% Pass
- Exam (elaborations) • 10 pages • 2024
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WGU C215 Operations Management Exam 
Questions and Answers 100% Pass 
Advertising revenue model - Answer- Provides users with information on services and 
products and provides an opportunity for suppliers to advertise 
Affiliate revenue model - Answer- Companies receive a referral fee for directing 
business to an affiliate 
Appraisal cost - Answer- The cost associated with uncovering defects 
Automated order entry systems - Answer- A method using telephone models to send 
digital orders to sup...
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WGU C215 Study Guide – FINAL Exam Questions and Answers 100% Pass
- Exam (elaborations) • 25 pages • 2024
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WGU C215 Study Guide – FINAL Exam 
Questions and Answers 100% Pass 
Total Quality Management (TQM) Philosophy - Answer- 1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Process Capability Index (Cpk) - Answer- Basic function of Six Sigma. Measures the 
process potential and performance of processes. The higher the range of Cpk, the 
improved is the ability of the process to co...
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WGU C215 Operations Management PVDC Final Exam Questions and Answers 100% Pass
- Exam (elaborations) • 19 pages • 2024
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WGU C215 Operations Management 
PVDC Final Exam Questions and 
Answers 100% Pass 
Which definition is used for quality, evaluates how well a product performs its intended 
function? - Answer- Fitness for use 
14 points for quality improvement - Answer- Which total quality management (TQM) 
process was developed to stress management's responsibility for quality? 
ISO 9000 - Answer- Set of international standards on quality management and quality 
assurance, critical to international business 
-T...
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WGU C215 Operations Management PVDC Exam Questions and Answers 100% Pass
- Exam (elaborations) • 10 pages • 2024
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WGU C215 Operations Management PVDC Exam 
Questions and Answers 100% Pass 
Which definition is used for quality evaluates how well a product performs its intended 
function? - Answer- Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? - Answer- 14 points for quality improvement 
Which total quality management (TQM) process consists of 13 published standards and 
guidelines? - Answer- ISO 9000 
A company manufactures sh...
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WGU c215: Pre-Assessment Exam Questions and Answers 100% Pass
- Exam (elaborations) • 20 pages • 2024
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WGU c215: Pre-Assessment Exam 
Questions and Answers 100% Pass 
Which definition used for quality evaluates how well a product performs its intended 
function? 
a. Psychological criteria 
b. Fitness for use 
c. Value for price paid 
d. Support services - Answer- b 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
a. Statistical quality control charts 
b. Fitness quality for use 
c. 14 points for quality improvement 
d. Product desig...
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C215 Exam Questions and Answers 100% Correct
- Exam (elaborations) • 14 pages • 2024
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C215 Exam Questions and Answers 100% Correct 
Which of the following descriptions are applicable to the role that information systems 
play in total quality management across the organization? Choose three answers - 
Answer- They provide the organization with accurate information, can promptly 
implement technological changes, flexible 
Which quality guru contribution to TQM can provide insight and guidance to reduce 
variation and further convey management's need to be responsible for quality?...
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WGU C215 OPERATIONS MGT CHAPTER 9 STUDY SET (in progress) Questions and Answers 100% Pass
- Exam (elaborations) • 3 pages • 2024
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WGU C215 OPERATIONS MGT CHAPTER 9 
STUDY SET (in progress) Questions and 
Answers 100% Pass 
The maximum output rate that can be achieved by a facility - Answer- Capacity 
strategic and long-term in nature-company decides what investments in facilities and 
equipment it should make. 
require large capital expenditures - Answer- First level of capacity decisions... 
tactical in nature, focusing on short term issues including planning of workforce, 
inventories, and day-to-day use of machines - An...
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C215 WGU Operations Mgmt Questions and answers latest update 2024
- Exam (elaborations) • 7 pages • 2024
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C215 WGU Operations Mgmt Questions and answers latest update 2024
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WGU C215 Operations Management Questions and answers latest update 2024
- Exam (elaborations) • 20 pages • 2024
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WGU C215 Operations Management Questions and answers latest update 2024
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